The service is excellent The service is excellent, and right on time when I needed it the most! Thanks, Titan Auto! When I notified Titan Auto about my car problem, they said the problem would be covered and they worked with the Service Manager at the Ford Dealership. The rep in claims was very professional and helpful. My Ford was repaired and serviced and I am very pleased with my experience.

SCAMMER COMPANY I bought policy from them last year and they have been responding until the day I had to file a claim. The day my repair shop sent them estimate, no one is answering the calls not even responding to emails and infact emails are bouncing back after i left car at the repair shop. I have paid for powertrain plus and costed me around 3100. Scott was the agent who sold me. They are fooling us by taking our hard-earned money, I have full proof for their response, names used, text msgs from the number mentioned on the website. If given negative stars I will get their faces graffiti, they are scamming luring our hard-earned money. I will be emailing all the details with screen shots of email sent by them with text msgs response and bounced back emails, call records to AG NM, they can't deny I don't hold policy with them as they have replied already how to file for claims. Infact my repair shop is also proof they have replied

Stay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.

Initial Application and completion of process. Process is straight forward; the price is competitive and the Sales and Customer service were very helpful. This my initial purchase and have not had a claim.

What customer service Huge debit to my account and nobody can even pick up the phone and call me back after 5 hours. And all I get is a German Eric text that says nothing . But When your payment's supposed to be 74.20 and they debit 1200.00 I think I deserve a call.