Ted Novaczyk
GBThe service is Phenomenal The service is Phenomenal, and right on time. Thanks to Joseph at Titan Auto! He was very cordial to talk with, answered all my questions. I asked about a military discount he need to talk with his boss and returned my call within 5 minutes. I was granted a great discount. All the paperwork was completed and within an hour my vehicle was covered for three years.
Raymond
GBWhat customer service Huge debit to my account and nobody can even pick up the phone and call me back after 5 hours. And all I get is a German Eric text that says nothing . But When your payment's supposed to be 74.20 and they debit 1200.00 I think I deserve a call.
David Kellerman
GBLife saver Very helpful after Quality Chevy in Escondido back out of selling me another extended warranty after agreeing to. Found this company online, told them my situation and they bent over backwards to help. Purchase was great we will have to see when and if I need to use it. Price was great and they work with all major car manufacturers
QueenMary Donaldson
GBStay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.
Gary Smith
GBInitial Application and completion of process. Process is straight forward; the price is competitive and the Sales and Customer service were very helpful. This my initial purchase and have not had a claim.