The service is excellent The service is excellent, and right on time when I needed it the most! Thanks, Titan Auto! When I notified Titan Auto about my car problem, they said the problem would be covered and they worked with the Service Manager at the Ford Dealership. The rep in claims was very professional and helpful. My Ford was repaired and serviced and I am very pleased with my experience.

Stay away from Titan Auto Warranty Stay away from Titan auto warranty. They won't honor their warranty. I purchased the 10 year 100 thousand mile warranty with the provision I may cancel and receive a refund. You can't talk to any department other than sales. I emailed the requested picture of the odometer and even sent an invoice from a reputable tire company whom I had rotate my tires, the invoice had the mileage on it. An anonymous Titan person emailed me back that they had all the information and it will be 30 days for the refund to be processed. It has been 3 months now. No one returns calls and my emails go unanswered. If you are like me and the others who have been ripped off by this sham company, report them to the BBB, the Office of State Insurance(NM), Attorney Generals office (NM), and the FTC. The positive reviews I believe to be planted. Buyer Beware!

Plan costs and coverage Called to inquire about ext. warranty coverage for a 2019 Buick Encore purchased with factory warranty still remaining.

SCAM SCAM. FRAUD. Am trying to get repair done right now and no one to talk to other than answering service who says they know nothing and will pass on message. No one ever calls back and no one responds to emails. Have submitted everything to them as contract says and they will not communicate, hence my vehicle is sitting at service center not being worked on.... this place should be out of business as they are stealing premiums from customers.... don't expect to be able to use the warranty when the day comes. YOU HAVE BEEN WARNED!!!!

I have called and emailed multiple… I have called and emailed multiple times. My dealership has been reaching out to them for months. No one will return an email, fax, or phone call. I would rather have my money back and pay for the repairs than continue wait for this unreliable company to reach out to a paying customer in need of help.