I have called and emailed multiple… I have called and emailed multiple times. My dealership has been reaching out to them for months. No one will return an email, fax, or phone call. I would rather have my money back and pay for the repairs than continue wait for this unreliable company to reach out to a paying customer in need of help.

Should you get one? Well, I've read the reviews and the problems. was offered this today at the dealership we bought from. I loved the fact that they give the price "per day" for coverage so I did the math (they are counting on the fact that you won't or can't) the $3750 contact over the course f the loan would cost around $5800 depending on the interest rate. Just LOVE the fact that they give it to you as "cost per day". That alone made me question their ethics. But, then I thought about it, they sell used cars. they may not have any ethics. Take the $2.12 dollars a day and put it in an online savings account that pays 4-5% interest and in 72 months you will have over $5000 to spend on repairs, or more likely on vacation.

What customer service Huge debit to my account and nobody can even pick up the phone and call me back after 5 hours. And all I get is a German Eric text that says nothing . But When your payment's supposed to be 74.20 and they debit 1200.00 I think I deserve a call.

Unresponsive scammers I have been waiting for the response from the email sent by the dealership for the claim. There is no response at for days. These are scammers and stay away from them.

The service is excellent The service is excellent, and right on time when I needed it the most! Thanks, Titan Auto! When I notified Titan Auto about my car problem, they said the problem would be covered and they worked with the Service Manager at the Ford Dealership. The rep in claims was very professional and helpful. My Ford was repaired and serviced and I am very pleased with my experience.