Lou R
GBI have called and emailed multiple… I have called and emailed multiple times. My dealership has been reaching out to them for months. No one will return an email, fax, or phone call. I would rather have my money back and pay for the repairs than continue wait for this unreliable company to reach out to a paying customer in need of help.
Raymond
GBWhat customer service Huge debit to my account and nobody can even pick up the phone and call me back after 5 hours. And all I get is a German Eric text that says nothing . But When your payment's supposed to be 74.20 and they debit 1200.00 I think I deserve a call.
David Kellerman
GBLife saver Very helpful after Quality Chevy in Escondido back out of selling me another extended warranty after agreeing to. Found this company online, told them my situation and they bent over backwards to help. Purchase was great we will have to see when and if I need to use it. Price was great and they work with all major car manufacturers
neil kraemer
GBSCAM SCAM. FRAUD. Am trying to get repair done right now and no one to talk to other than answering service who says they know nothing and will pass on message. No one ever calls back and no one responds to emails. Have submitted everything to them as contract says and they will not communicate, hence my vehicle is sitting at service center not being worked on.... this place should be out of business as they are stealing premiums from customers.... don't expect to be able to use the warranty when the day comes. YOU HAVE BEEN WARNED!!!!
Ed Minder
GBStay away from Titan Auto Warranty Stay away from Titan auto warranty. They won't honor their warranty. I purchased the 10 year 100 thousand mile warranty with the provision I may cancel and receive a refund. You can't talk to any department other than sales. I emailed the requested picture of the odometer and even sent an invoice from a reputable tire company whom I had rotate my tires, the invoice had the mileage on it. An anonymous Titan person emailed me back that they had all the information and it will be 30 days for the refund to be processed. It has been 3 months now. No one returns calls and my emails go unanswered. If you are like me and the others who have been ripped off by this sham company, report them to the BBB, the Office of State Insurance(NM), Attorney Generals office (NM), and the FTC. The positive reviews I believe to be planted. Buyer Beware!