QueenMary Donaldson
GBStay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.
Gary Smith
GBInitial Application and completion of process. Process is straight forward; the price is competitive and the Sales and Customer service were very helpful. This my initial purchase and have not had a claim.
Aprilyn B.
GBJust got a quote and it's very… Just got a quote and it's very reasonable. Site is easy navigate.
Aanantika
GBSCAMMER COMPANY I bought policy from them last year and they have been responding until the day I had to file a claim. The day my repair shop sent them estimate, no one is answering the calls not even responding to emails and infact emails are bouncing back after i left car at the repair shop. I have paid for powertrain plus and costed me around 3100. Scott was the agent who sold me. They are fooling us by taking our hard-earned money, I have full proof for their response, names used, text msgs from the number mentioned on the website. If given negative stars I will get their faces graffiti, they are scamming luring our hard-earned money. I will be emailing all the details with screen shots of email sent by them with text msgs response and bounced back emails, call records to AG NM, they can't deny I don't hold policy with them as they have replied already how to file for claims. Infact my repair shop is also proof they have replied
steve
GBGreat Customer Service On a Wednesday night talking with a very helpful employee and who has probably sold me on doing business with Titan Auto Warranty. I am impressed and hope to hear more. Thank you.