QueenMary Donaldson
GBStay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.
Raymond
GBWhat customer service Huge debit to my account and nobody can even pick up the phone and call me back after 5 hours. And all I get is a German Eric text that says nothing . But When your payment's supposed to be 74.20 and they debit 1200.00 I think I deserve a call.
steve
GBGreat Customer Service On a Wednesday night talking with a very helpful employee and who has probably sold me on doing business with Titan Auto Warranty. I am impressed and hope to hear more. Thank you.
Jamie W.
GBPlan costs and coverage Called to inquire about ext. warranty coverage for a 2019 Buick Encore purchased with factory warranty still remaining.
Lou R
GBI have called and emailed multiple… I have called and emailed multiple times. My dealership has been reaching out to them for months. No one will return an email, fax, or phone call. I would rather have my money back and pay for the repairs than continue wait for this unreliable company to reach out to a paying customer in need of help.