David Kellerman
GBLife saver Very helpful after Quality Chevy in Escondido back out of selling me another extended warranty after agreeing to. Found this company online, told them my situation and they bent over backwards to help. Purchase was great we will have to see when and if I need to use it. Price was great and they work with all major car manufacturers
Ed Minder
GBStay away from Titan Auto Warranty Stay away from Titan auto warranty. They won't honor their warranty. I purchased the 10 year 100 thousand mile warranty with the provision I may cancel and receive a refund. You can't talk to any department other than sales. I emailed the requested picture of the odometer and even sent an invoice from a reputable tire company whom I had rotate my tires, the invoice had the mileage on it. An anonymous Titan person emailed me back that they had all the information and it will be 30 days for the refund to be processed. It has been 3 months now. No one returns calls and my emails go unanswered. If you are like me and the others who have been ripped off by this sham company, report them to the BBB, the Office of State Insurance(NM), Attorney Generals office (NM), and the FTC. The positive reviews I believe to be planted. Buyer Beware!
Lou R
GBI have called and emailed multiple… I have called and emailed multiple times. My dealership has been reaching out to them for months. No one will return an email, fax, or phone call. I would rather have my money back and pay for the repairs than continue wait for this unreliable company to reach out to a paying customer in need of help.
Gary Smith
GBInitial Application and completion of process. Process is straight forward; the price is competitive and the Sales and Customer service were very helpful. This my initial purchase and have not had a claim.
QueenMary Donaldson
GBStay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.