Billy
GBThese people are scam artist These people are scam artist. I bought an extended warranty and 6 months later I sold the vehicle and here it is 30 days after I requested a refund of the unused portion of the 4 year warranty and they are still playing games. Well their game playing is over . I will contact New Mexico AG office and let them handle it. Everything they have requested I have provided. Anyway what difference does it make to whom I sold it to and how many miles were on it, Just a delay tactic. They said according to contract it takes 30 days for refund. Nope Nope Nope. Show me where it states that. Theses people are very much the scum of the earth.
neil kraemer
GBSCAM SCAM. FRAUD. Am trying to get repair done right now and no one to talk to other than answering service who says they know nothing and will pass on message. No one ever calls back and no one responds to emails. Have submitted everything to them as contract says and they will not communicate, hence my vehicle is sitting at service center not being worked on.... this place should be out of business as they are stealing premiums from customers.... don't expect to be able to use the warranty when the day comes. YOU HAVE BEEN WARNED!!!!
Raymond
GBWhat customer service Huge debit to my account and nobody can even pick up the phone and call me back after 5 hours. And all I get is a German Eric text that says nothing . But When your payment's supposed to be 74.20 and they debit 1200.00 I think I deserve a call.
QueenMary Donaldson
GBStay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.
Jamie W.
GBPlan costs and coverage Called to inquire about ext. warranty coverage for a 2019 Buick Encore purchased with factory warranty still remaining.