Stay far away from this company Stay far away from this company. You can't even speak with a live person and they give you a run around constantly, you can only email and they have a call center. Horrible customer service, the sales person convince you to purchase the highest coverage and then they don't cover anything and leave you stranded,no offer of a rental car,which clearly states they do. Horrible experience and I will never recommend anyone to this company. I have never experienced such horrible treatment before the only reason why I gave them a try is because my previous company warranty was expiring and they were phenomenal and actually have a 24 hour claim service that you can call and speak to a human being. My claims were approved within 48 hours of submitting it,no issues,easy process. I truly will go back to them for my next vehicle.

Stay away from Titan Auto Warranty Stay away from Titan auto warranty. They won't honor their warranty. I purchased the 10 year 100 thousand mile warranty with the provision I may cancel and receive a refund. You can't talk to any department other than sales. I emailed the requested picture of the odometer and even sent an invoice from a reputable tire company whom I had rotate my tires, the invoice had the mileage on it. An anonymous Titan person emailed me back that they had all the information and it will be 30 days for the refund to be processed. It has been 3 months now. No one returns calls and my emails go unanswered. If you are like me and the others who have been ripped off by this sham company, report them to the BBB, the Office of State Insurance(NM), Attorney Generals office (NM), and the FTC. The positive reviews I believe to be planted. Buyer Beware!

Initial Application and completion of process. Process is straight forward; the price is competitive and the Sales and Customer service were very helpful. This my initial purchase and have not had a claim.

SCAM SCAM. FRAUD. Am trying to get repair done right now and no one to talk to other than answering service who says they know nothing and will pass on message. No one ever calls back and no one responds to emails. Have submitted everything to them as contract says and they will not communicate, hence my vehicle is sitting at service center not being worked on.... this place should be out of business as they are stealing premiums from customers.... don't expect to be able to use the warranty when the day comes. YOU HAVE BEEN WARNED!!!!

The service is Phenomenal The service is Phenomenal, and right on time. Thanks to Joseph at Titan Auto! He was very cordial to talk with, answered all my questions. I asked about a military discount he need to talk with his boss and returned my call within 5 minutes. I was granted a great discount. All the paperwork was completed and within an hour my vehicle was covered for three years.