MetLife Pet Insurance

400 Missouri Avenue Suite 105, 47130, Jeffersonville, United States
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1.60
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

5.00%

1

80.00%
About MetLife Pet Insurance

At MetLife Pet Insurance, we get it—pets are like family. We know how difficult it can be when a member of the family becomes sick or injured. When you and your pet need us most, we'll be there with comprehensive plans, robust coverage and a team of caring and passionate pet advocates—many who are pet parents themselves—to help.

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Angel SaLangit
GB

I bought insurance from MetLife for my…dog I bought insurance from MetLife for my 8 months old dog. My dog has a tendency to chew my furnitures which most puppies do. The first time he got sick I took him to the emergency Vet I was charge for more than $800.00. So I bought the MetLife insurance hoping that if he get sick again my insurance will foot some of my dog medical bills. When my dog got sick again, MetLife denied my claim stating that “My dog has a pre-existing condition”. So what good is the insurance for? I feel like I’m being scammed. My advice is to buy insurance for your pet, but stay away from MetLife. I’m expecting a response the same as everyone else fom them a cut and paste.

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Chuck Moore
GB

Don't buy Metlife pet insurance … Until 6 months ago I was happy with Metlife but now I am receiving the same runaround as everyone else. I am repeatedly told to resubmit the same documents, the phone staff say that they have everything and that they are "making a note" for the claim reviewers, then 3 days later another 4 am email telling me to submit paperwork. Their latest game is requiring proof of previous insurance, even for brand new conditions and illnesses. If a health insurance company for people tried this they would be fine and shut down. The middle of the night emails are making me think that claims processing has been outsourced to overseas contractors. I would avoid Metlife at all costs!

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Anna Turnage
GB

I was worried when I saw the negative… I was worried when I saw the negative reviews here, but my experience was fortunately the exact opposite! My cat had to have an emergency exploratory surgery. My claim was processed and I was paid in less that two weeks. I am very pleased so far with this company and I plan to keep my cat's policy with them.

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A S
GB

Everything i tried to file they call… Everything i tried to file they call precondition. Not happy at all

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Marjorie Althouse
GB

I submitted two related claims that keep getting put on hold... I submitted two claims: the first for blood test, the second a week later for the procedure. All I get is delay tactics...the want the medical records, which the vet and I both sent...the records were all encompassing for both related procedures. I was told via email all was received and now the first claim is back on hold "for medical records". My frustration level is hitting the roof.

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