Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???

Premium $8,300 from $4,200 been with them since 2016. Premium went from $2,400 in 2022, $4,200 in 2023 and now they are asking $8,300 for premium. Never filed a claim, new roof, hurricane shutters, etc. Maybe they are trying to get rid of customers.

Lack of Communication for Services This insurance company is the worst service. I contacted them to get an auto insurance quote and was told to complete online, after I did that, I have never gotten a call back and heard back just to get a quote, and that was 4 or 5 months ago. Recently, I got an email to schedule an appointment to review my home insurance policy, which was scheduled today with an agent and NEVER got a call. These are just the simple things and they cannot follow through. I can only imagine if you have to file claim for something and there is no communication. This company should be a shame. It makes sense after reading all the reviews.

Had Ian damage Had Ian damage. 3rd party adjuster came out went over all the damage with him Received an estimate initial check for down payment for roof. Went over the pool cage endorsement coverage, other structure coverage B, damage to boat lift and canopy, when soffits were blown off, water and wind penetrated the attic and blew the insulation into a snow drift like pile. New insulation covered. We worked through it, and just renewed. The price went up because increasing building costs values because we have replacement costs coverage. The rate only went up from .92 to .94, still a big number, but they did their job and paid a big number also

American Integrity cancelled my… American Integrity cancelled my insurance. Reason: Reduction in high concentration area due to catastrophic exposure management. I live more than 19 miles away from the Gulf of Mexico. What BS. The notice of non-renewel wwas dated 2/15/2023 but i did not receive it until 3/31/2023