mark
GBHad a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???
A.D.D. NP
GBThis company is the worst This company is the worst. They do anything unethical/illegal to deny your claim. They violate privacy laws and put me in immediate danger by telling me to go request my stolen goods from the thief on the police report. It has been almost a year and they still will not pay for my claim.
vicki
GBPremium $8,300 from $4,200 been with them since 2016. Premium went from $2,400 in 2022, $4,200 in 2023 and now they are asking $8,300 for premium. Never filed a claim, new roof, hurricane shutters, etc. Maybe they are trying to get rid of customers.
Lila
GBMy honest xperience is this company is… My honest xperience is this company is the worst. I read the reviews but didnt want to believe until i had it proven with my own eyes. company and claim adjuster Justin are the worst. I have no words to describe their lack of professionalism, i feel agravated but i wont stop, i will make sure every online portal hears about me and of course I am not going to renew my policy with this rippers.
Cecilia Wood
GBKitchen damaged I had American Integrity for so many years, never had a claim before in June of 2017 I have dishwasher and under the sink likings big time the cabinets were the dishwasher machine and the sink get damaged all wood is mushy,rotten, have mold and the insurance think with $ 3.000 everything is gonna be fix. I m handicap person , I been call the insurance and nobody call me back. This company is a joke the Insurance Commissioner need pay attention to this can of company. My name C C Wood