Poor communication. Claim was completed timely, finalized and check sent before I could rebut their decision. I am fighting this decision and now I will not cash check as this would mean acceptance. AI is very hard to deal with and I know this is how some insurance companies operate. Wish it wasn't AI. After my second attempt to settle claim satisfactorily I will try another review.

American Integrity NOT!!! Whatever you do, DO NOT use this company. They are the worst company ever in existence. They know nothing about American integrity because they lack integrity. I waited two months of constant calling, no responses, to find out my claim was denied. I will be getting an attorney.

Premium $8,300 from $4,200 been with them since 2016. Premium went from $2,400 in 2022, $4,200 in 2023 and now they are asking $8,300 for premium. Never filed a claim, new roof, hurricane shutters, etc. Maybe they are trying to get rid of customers.

A hailstorm hit our neighborhood in… A hailstorm hit our neighborhood in Leesburg, FL on March 27, 2019. I filed a claim, and they sent out a person from an engineering firm. Subsequently, American Integrity denied our claim by phone call from a secretary of the adjuster, who exclaimed that we had a "really good 30 year roof!" She was evidently reading from a script, or so it sounded. In the meantime, almost every home around us, in the dozens, are getting new roofs, except those insured by AI, and possibly one other company. I have signed with a roofing company to fight the claim for us.

American Integrity Insurance nothing… American Integrity Insurance nothing but legal Crooks! Just got my yearly renewal bill from them last year was $1,000 their new bill for 2018 coverage $1,667 that is over a 60% increase in one year. Never had a claim they left me with no choice but to shop around found Florida specialty insurance there quote was $800 and more and better coverage.