Had Ian damage Had Ian damage. 3rd party adjuster came out went over all the damage with him Received an estimate initial check for down payment for roof. Went over the pool cage endorsement coverage, other structure coverage B, damage to boat lift and canopy, when soffits were blown off, water and wind penetrated the attic and blew the insulation into a snow drift like pile. New insulation covered. We worked through it, and just renewed. The price went up because increasing building costs values because we have replacement costs coverage. The rate only went up from .92 to .94, still a big number, but they did their job and paid a big number also

Over 30 days after Hurricane Irma, still waiting for help....Update Update....I was contacted and received a settlement payment. My only complaint is the depreciation amount deducted from the payment to repair my home. Very disappointed with American Integrity Insurance Group. Hurricane Irma damaged my roof and my home over one month ago. The day after Irma hit I filed a claim. Over one month later, I am still waiting to get help for coverage that I paid for. Numerous calls and emails go without response. Neighbors with other homeowners insurance already having their claims settled and roofs repaired. Totally unacceptable!

Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???

My honest xperience is this company is… My honest xperience is this company is the worst. I read the reviews but didnt want to believe until i had it proven with my own eyes. company and claim adjuster Justin are the worst. I have no words to describe their lack of professionalism, i feel agravated but i wont stop, i will make sure every online portal hears about me and of course I am not going to renew my policy with this rippers.

I received a non-renewal notice from… I received a non-renewal notice from this company after 10 years as a customer for no upgrades to my house in 20 years...except they seem to forget that THEY paid for a new roof after a hurricane in 2017!! Then after being with them for 10 years, to "take me back" they required I pay for a 4 point inspection. After I jumped through this hoop they told me to "take me back" I needed to replace my HVAC system, which works perfectly fine and gives me $70 electric bills!!!!! Like everyone has $3000 laying around to replace a perfectly good air conditioning system. Also it should be known I am a cancer patient in a pandemic!!! Thanks for being heartless, uncaring and unintelligent American Integrity!!! STAY AWAY FROM THIS COMPANY!!!