Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???

Worst experience dealing with this… Worst experience dealing with this company. I filed a claim for water damage with the firm. It took them forever to work on the claim. Reaching out to adjuster was even worst experience. Finally, when everything was settled and it was clear that they had to reimburse me for damages, they issued me a notice that I had filed my paper work incorrectly when I submitted my insurance application and therefore they will not only deny my claim, but also cancel my policy.

American Integrity NOT!!! Whatever you do, DO NOT use this company. They are the worst company ever in existence. They know nothing about American integrity because they lack integrity. I waited two months of constant calling, no responses, to find out my claim was denied. I will be getting an attorney.

This company is the worst This company is the worst. They do anything unethical/illegal to deny your claim. They violate privacy laws and put me in immediate danger by telling me to go request my stolen goods from the thief on the police report. It has been almost a year and they still will not pay for my claim.

I received a non-renewal notice from… I received a non-renewal notice from this company after 10 years as a customer for no upgrades to my house in 20 years...except they seem to forget that THEY paid for a new roof after a hurricane in 2017!! Then after being with them for 10 years, to "take me back" they required I pay for a 4 point inspection. After I jumped through this hoop they told me to "take me back" I needed to replace my HVAC system, which works perfectly fine and gives me $70 electric bills!!!!! Like everyone has $3000 laying around to replace a perfectly good air conditioning system. Also it should be known I am a cancer patient in a pandemic!!! Thanks for being heartless, uncaring and unintelligent American Integrity!!! STAY AWAY FROM THIS COMPANY!!!