Poor communication. Claim was completed timely, finalized and check sent before I could rebut their decision. I am fighting this decision and now I will not cash check as this would mean acceptance. AI is very hard to deal with and I know this is how some insurance companies operate. Wish it wasn't AI. After my second attempt to settle claim satisfactorily I will try another review.

Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???

American Integrity NOT!!! Whatever you do, DO NOT use this company. They are the worst company ever in existence. They know nothing about American integrity because they lack integrity. I waited two months of constant calling, no responses, to find out my claim was denied. I will be getting an attorney.

No way to run an insurance company. Have had my homeowner's insurance with American Integrity since Dec 2012. Paid out of pocket 3 times over the first 7 years for 3 roof storm repairs ($5800) while annual premiums increased from $800 to $1900 over ten years. Roof received extensive damage during Irma, filed a claim which was denied. Had to retain a lawyer to recover $28K in damages - American Integrity finally had to settle for $58K -more than double what they would have paid if they just approved the initial claim. Little wonder they're having financial problems. Will renew with a different carrier with more 'integrity'.

American Integrity Insurance nothing… American Integrity Insurance nothing but legal Crooks! Just got my yearly renewal bill from them last year was $1,000 their new bill for 2018 coverage $1,667 that is over a 60% increase in one year. Never had a claim they left me with no choice but to shop around found Florida specialty insurance there quote was $800 and more and better coverage.