Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???

Stay Away from American Integrity!!!!!! After several years paying on time and never submitting a claim, they sent me a Non renewal notice. Coincidence is, I recently opened a roof claim for wind damage and now they sent the non renewal notice. Reason for non renewal is roof age. Really American Integrity, this is how you treat your clients. I also had to involve a public claims adjuster because they clearly aren't wanting to pay up for the claim. This is ridiculous, I honestly hate companies that take advantage of honest people.

Worst experience dealing with this… Worst experience dealing with this company. I filed a claim for water damage with the firm. It took them forever to work on the claim. Reaching out to adjuster was even worst experience. Finally, when everything was settled and it was clear that they had to reimburse me for damages, they issued me a notice that I had filed my paper work incorrectly when I submitted my insurance application and therefore they will not only deny my claim, but also cancel my policy.

Poor communication. Claim was completed timely, finalized and check sent before I could rebut their decision. I am fighting this decision and now I will not cash check as this would mean acceptance. AI is very hard to deal with and I know this is how some insurance companies operate. Wish it wasn't AI. After my second attempt to settle claim satisfactorily I will try another review.

American Integrity is Failing Us & many… American Integrity is Failing Us & many others on Pine Island after IAN. Our Roof was damaged severely & lifted requiring full Replacement. After almost 10 weeks we get a preliminary settlement of $7,881 to replace our Metal Roof, Soffits & more, Repair our Stairs & Risers, Replace 14+ full window Screens & Repair many other damages. We already had roofers come out quoting $50,000 +- to replace the Roof alone. This is a Total Insult & now we will be hiring an Attorney to handle this matter.