No way to run an insurance company. Have had my homeowner's insurance with American Integrity since Dec 2012. Paid out of pocket 3 times over the first 7 years for 3 roof storm repairs ($5800) while annual premiums increased from $800 to $1900 over ten years. Roof received extensive damage during Irma, filed a claim which was denied. Had to retain a lawyer to recover $28K in damages - American Integrity finally had to settle for $58K -more than double what they would have paid if they just approved the initial claim. Little wonder they're having financial problems. Will renew with a different carrier with more 'integrity'.

American Integrity cancelled my… American Integrity cancelled my insurance. Reason: Reduction in high concentration area due to catastrophic exposure management. I live more than 19 miles away from the Gulf of Mexico. What BS. The notice of non-renewel wwas dated 2/15/2023 but i did not receive it until 3/31/2023

Lack of Communication for Services This insurance company is the worst service. I contacted them to get an auto insurance quote and was told to complete online, after I did that, I have never gotten a call back and heard back just to get a quote, and that was 4 or 5 months ago. Recently, I got an email to schedule an appointment to review my home insurance policy, which was scheduled today with an agent and NEVER got a call. These are just the simple things and they cannot follow through. I can only imagine if you have to file claim for something and there is no communication. This company should be a shame. It makes sense after reading all the reviews.

Useless and incompetent Useless and incompetent. Chase after a claim an chase again and again then use excuse to delay, not notified them in a timely manner of claim. Not true and months have passed, no up to date response from Adjuster except with engineer that was January. Will attempt mediation.

A hailstorm hit our neighborhood in… A hailstorm hit our neighborhood in Leesburg, FL on March 27, 2019. I filed a claim, and they sent out a person from an engineering firm. Subsequently, American Integrity denied our claim by phone call from a secretary of the adjuster, who exclaimed that we had a "really good 30 year roof!" She was evidently reading from a script, or so it sounded. In the meantime, almost every home around us, in the dozens, are getting new roofs, except those insured by AI, and possibly one other company. I have signed with a roofing company to fight the claim for us.