A hailstorm hit our neighborhood in… A hailstorm hit our neighborhood in Leesburg, FL on March 27, 2019. I filed a claim, and they sent out a person from an engineering firm. Subsequently, American Integrity denied our claim by phone call from a secretary of the adjuster, who exclaimed that we had a "really good 30 year roof!" She was evidently reading from a script, or so it sounded. In the meantime, almost every home around us, in the dozens, are getting new roofs, except those insured by AI, and possibly one other company. I have signed with a roofing company to fight the claim for us.

Worst experience dealing with this… Worst experience dealing with this company. I filed a claim for water damage with the firm. It took them forever to work on the claim. Reaching out to adjuster was even worst experience. Finally, when everything was settled and it was clear that they had to reimburse me for damages, they issued me a notice that I had filed my paper work incorrectly when I submitted my insurance application and therefore they will not only deny my claim, but also cancel my policy.

AIICFL Worse Experience Ever - Lack of Response 3rd Party Claim Adjusters AIICFL sent me a low ball estimate and check, and then closes my claim in December 2022, Had American Integrity reopen the claim and haven't received any updates from AIICFL or Sedgwick (3rd desk adjuster) since. Reached out to the Florida Department of Financial Services and they contacted AIICFL who now has 50 days to response. Save yourself the frustration and hire a PA. Everyone in my neighbor has a new roof and I still have tar paper of some sort!

Kitchen damaged I had American Integrity for so many years, never had a claim before in June of 2017 I have dishwasher and under the sink likings big time the cabinets were the dishwasher machine and the sink get damaged all wood is mushy,rotten, have mold and the insurance think with $ 3.000 everything is gonna be fix. I m handicap person , I been call the insurance and nobody call me back. This company is a joke the Insurance Commissioner need pay attention to this can of company. My name C C Wood

Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???