Lack of Communication for Services This insurance company is the worst service. I contacted them to get an auto insurance quote and was told to complete online, after I did that, I have never gotten a call back and heard back just to get a quote, and that was 4 or 5 months ago. Recently, I got an email to schedule an appointment to review my home insurance policy, which was scheduled today with an agent and NEVER got a call. These are just the simple things and they cannot follow through. I can only imagine if you have to file claim for something and there is no communication. This company should be a shame. It makes sense after reading all the reviews.

Kitchen damaged I had American Integrity for so many years, never had a claim before in June of 2017 I have dishwasher and under the sink likings big time the cabinets were the dishwasher machine and the sink get damaged all wood is mushy,rotten, have mold and the insurance think with $ 3.000 everything is gonna be fix. I m handicap person , I been call the insurance and nobody call me back. This company is a joke the Insurance Commissioner need pay attention to this can of company. My name C C Wood

Over 30 days after Hurricane Irma, still waiting for help....Update Update....I was contacted and received a settlement payment. My only complaint is the depreciation amount deducted from the payment to repair my home. Very disappointed with American Integrity Insurance Group. Hurricane Irma damaged my roof and my home over one month ago. The day after Irma hit I filed a claim. Over one month later, I am still waiting to get help for coverage that I paid for. Numerous calls and emails go without response. Neighbors with other homeowners insurance already having their claims settled and roofs repaired. Totally unacceptable!

Had a claim after Ian Had a claim after Ian. Damages before deductible were approximately 25,000. Adjuster came out and wrote estimate below the 7k deductible. Called back and another adjuster came out. This time most of the items (5) were recognized as hurricane damage. Then the claim rep was changed. Almost two years later, I have had at least 3 writers and 4 agents. Still waiting for the payment of two remaining items. I was told the check was in the mail a month ago. Called to speak to a supervisor and was told a return call to me would be made within 24-48 hours. Still waiting?????? Terrible customer service. They renegotiate coverage after contract and payment is made. Whats up with that???

American Integrity Insurance nothing… American Integrity Insurance nothing but legal Crooks! Just got my yearly renewal bill from them last year was $1,000 their new bill for 2018 coverage $1,667 that is over a 60% increase in one year. Never had a claim they left me with no choice but to shop around found Florida specialty insurance there quote was $800 and more and better coverage.