Toggle worst auto insurance Without my knowledge or consent, I was switched to Toggle from 21st Century Insurance in January 2024. Since then, all efforts to change my policy (add/remove a vehicle) online have failed. My new insurance cards don't have a phone number for roadside assistance; that process has to start online. In February, I tried to cancel my policy online twice. Next, I tried canceling via live chat once. Lastly, I tried canceling by phone three times. During the first call, I was told to call back because all lines were busy. The last two calls kept me on hold for over an hour before talking to a representative. Both representatives (weeks apart) told me that there's an IT issue preventing my policy cancellation—an issue that has apparently lasted for weeks. In 50 years of insured driving, I have never had a problem with an insurance company until Toggle. Based on the extreme difficulty I've had trying to get things done with Toggle, I really think that they don't want my business, or they want out of the auto insurance business. Yet they won't cancel my policy. Since the policy was paid in full, this delay (going on a month now) is eating away at my refund, which I had hoped to apply to my new insurance. Toggle provides extremely bad service, and they won't let you leave.

Terrible company, doesn’t pay fair claims Terrible company. They have no problem taking your money, but don’t want to pay out when you need them. Customer service has no interest in helping, but only to save the company and pay out as little as possible.

Rate increases It's renewal time and saw that my auto insurance went up by nearly 65% and home insurance up by nearly 55% even though I haven't had any type of claim in many, many years, and have had a clear driving record for decades. Agents claim the increase is due to inflation. I may not have my information correct but I don't believe that during the past year inflation has gone up by 65% or anywhere near 55%. Shame on you Farmer's and other longstanding insurance companies. Maybe if you spent less on ridiculous commercials it would be possible to charge more reasonable rates.

Farmers is a fantastic company! Farmers rendered the best experience we have ever had with insurance. They were responsive, professional and turn around time for everything was immediate. It only took a couple of days to get everything worked out from hail damage to our autos and house. We are beyond pleased with Farmers.

No longer blinded I had been a Farmers customer for years and always loved how personal and great the customer service was, but lately have been struggling with this company. Upon renewal my policy shot up a most ridiculous amount. I missed it the first two times, but later discovered they were charging me $400 more for another driver on my policy! I had not agreed to this, nor knew who this person was. Once I renewed my policy, they agreed to then remove the other driver. With this person and their cost removed my policy was still a couple hundred too much. In conclusion, loyalty gets you nowhere. Every 6 months the cost rises a few hundred dollars more despite filing no claims, no tickets etc. all the while they say it's due to inflation and so many more statewide accidents. Guess their customers will be dishing out another couple hundred more, because I won't be contributing to the pool any longer.