HonestlyWhat
GBNo longer blinded I had been a Farmers customer for years and always loved how personal and great the customer service was, but lately have been struggling with this company. Upon renewal my policy shot up a most ridiculous amount. I missed it the first two times, but later discovered they were charging me $400 more for another driver on my policy! I had not agreed to this, nor knew who this person was. Once I renewed my policy, they agreed to then remove the other driver. With this person and their cost removed my policy was still a couple hundred too much. In conclusion, loyalty gets you nowhere. Every 6 months the cost rises a few hundred dollars more despite filing no claims, no tickets etc. all the while they say it's due to inflation and so many more statewide accidents. Guess their customers will be dishing out another couple hundred more, because I won't be contributing to the pool any longer.
Nancy Ann
GBFarmers is a fantastic company! Farmers rendered the best experience we have ever had with insurance. They were responsive, professional and turn around time for everything was immediate. It only took a couple of days to get everything worked out from hail damage to our autos and house. We are beyond pleased with Farmers.
Laura
GBCustomer service responds like a Robot or section-8 Like Government. We are with Farmers for many years. Pay bills on time. One time an oversight late. they send letters like it will be cancelled immediately after getting thousands of dollar insurance money every year. They do not care cos they already got so much. Also, wants 20 dollar late fee. Agent cannot be reached at any time. Customer service answers like Robots
Mark Harvancik
GBRate increases It's renewal time and saw that my auto insurance went up by nearly 65% and home insurance up by nearly 55% even though I haven't had any type of claim in many, many years, and have had a clear driving record for decades. Agents claim the increase is due to inflation. I may not have my information correct but I don't believe that during the past year inflation has gone up by 65% or anywhere near 55%. Shame on you Farmer's and other longstanding insurance companies. Maybe if you spent less on ridiculous commercials it would be possible to charge more reasonable rates.
Patrick R
GBTerrible company, doesn’t pay fair claims Terrible company. They have no problem taking your money, but don’t want to pay out when you need them. Customer service has no interest in helping, but only to save the company and pay out as little as possible.