AmTrust Financial Services

59 Maiden Lane, 10038, New York, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

0.00%

1

95.00%
About AmTrust Financial Services

AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to underserved small businesses. Now, with more than 6,000 employees, 35-plus offices worldwide and three business segments that include North American Commercial Property & Casualty, North American Warranty & Specialty Risk and AmTrust International, AmTrust maintains an unsurpassed commitment to customer care and employee success.

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Chana Elizondo
US

This company is NO GOOD This company sucks I got injured in 2017 I never got treatment now I have 4 years with no PRIMARY CARE TOOK THAT AWAY NOW THEY TRY SO THEY SAY TO FIND A DR..NO THEY WONT IT BEEN TOO LONG ..NO DR WILL TAKE ME..I email I email..nothing ..This place don’t care about you they leave you to rott!! I’m taking mine to social media ..I have blisters and I think I might have a infection THAT I’m fighting ..that’s probably why my foot oozes with puss ..this company SCAMMERS AND LAZY PEOPLE..

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Frances Wells
US

Never been treated this badly I have had nothing but ill treatment from this company. I’ve never been compelled to write a bad review on any business page, but I am at my end with these people. I have been hung up on multiple times. Instead of directing me to someone with correct information I am being given false information and told to do different tasks that have, time and time again, failed to reach anyone who will help. What is my money going to? I would not recommend using Amtrust. Most people that work with them are just there to get a paycheck. Scammers.

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Jude
GB

Not even worth a star ! Not even worth a star !! I purchased Unoccupied Insurance with this company via a broker . They would only agree to a minimum 6 month policy and lump sum payment only. Policy was in force just 31 days and the residual refund from a £225 premium was just £151.23. Absolutely scandalous. To add insult to injury I was told by my broker that the refund can take up to 31 days ro reach my credit card . When I clicked on the "Customer Service" link on my policy document I managed to latch on to a "jobs worth" adviser, the amazing Rory who said he couldn't help me as he only dealt with claims and refused to pursue my request to another arm of his company who may have been able to help, but was happy to bat me back to the broker (Onebroker.co.uk) who in turn blamed the insurance company for their administrative policies. I eventually got a the refund via their broker 17 days after my final email and 23 days after I cancelled the policy. Not even a covering letter, apology . My advice, read these reviews, avoid this company. even if their premium is competitive, the mark of the company is their customer service and in this company its not existent.

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Corie Salter
US

I work for a company that uses this… I work for a company that uses this fraudulent company for workman's comp. I had 2 workers injured on the job. 1 from almost a year ago and another more recent. They spoke to 1 person, gave them al the information required, got a claims number, and never heard from AmTrust ever again. I even had the HR department reach out several times, over and over again and here we are a year later...nothing. I would suggest getting a lawyer when dealing with this company. Go through court and have them pay the court cost, and pain and suffering too. I suggested that to my staff because this job doesn't pay much and to be off for even a day... you are losing money to pay rent, eat, feed your kids, childcare... all the above. Y'ALL ARE PLAYING WITH PEOPLE LIVES. i would rate this company a ZERO!!!!!!!

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Laura Morales
US

They have a minimum $$ yearly premium ... they will charge you the difference if its below the min Had a policy for a year for a VERY small business. I was quoted around $50 a month, with an audit at the end. The $50, varied by actual payroll. I ended up paying around $15 a month - which was great. We went out of business and I cancelled the policy. The FINAL AUDIT came through, saying that there were minimum $$ requirements. The min per year was $488 (something like that) and I owed the difference. Not a lot of money but still, no one ever mentioned there was a minimum. I had to have a rep on the line to pay the balance due as I couldn't pay it online, nor through their automated system since the policy was cancelled already.

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