I work for a company that uses this… I work for a company that uses this fraudulent company for workman's comp. I had 2 workers injured on the job. 1 from almost a year ago and another more recent. They spoke to 1 person, gave them al the information required, got a claims number, and never heard from AmTrust ever again. I even had the HR department reach out several times, over and over again and here we are a year later...nothing. I would suggest getting a lawyer when dealing with this company. Go through court and have them pay the court cost, and pain and suffering too. I suggested that to my staff because this job doesn't pay much and to be off for even a day... you are losing money to pay rent, eat, feed your kids, childcare... all the above. Y'ALL ARE PLAYING WITH PEOPLE LIVES. i would rate this company a ZERO!!!!!!!

They have a minimum $$ yearly premium ... they will charge you the difference if its below the min Had a policy for a year for a VERY small business. I was quoted around $50 a month, with an audit at the end. The $50, varied by actual payroll. I ended up paying around $15 a month - which was great. We went out of business and I cancelled the policy. The FINAL AUDIT came through, saying that there were minimum $$ requirements. The min per year was $488 (something like that) and I owed the difference. Not a lot of money but still, no one ever mentioned there was a minimum. I had to have a rep on the line to pay the balance due as I couldn't pay it online, nor through their automated system since the policy was cancelled already.

I can't even get through to there… I can't even get through to there claims department. Waiting on the phone for hours everyday with no one picking up mother phone. I'm just going to do a small claims on this company. My insurance has paid out. Now I want my excess protection money. This company is 100% fraudulent or they are on the thin line. From my own experience finacial ombudsman first them court. But I'm going straight to court. Can't be bothered with ombudsman

AmTrust Europe have taken over £266… Update: 19th Feb - Still awaiting a response. AmTrust Europe have taken over £266 from my bank over the past 12 months for an insurance policy I no longer require. I have attempted to reach out to them via the Contact Us form on their website (with the type selected as Complaint) but received no reply. I have called their office number and was told to email AmTrust Accounts, I received an auto response stating they'd be in touch in 2 working days but they haven't. Really poor customer service, I highly recommend you stay away.

Absolute disgrace of a company!!! This company have left me for over 14 weeks without any contact. I have small children and no washing facilities for them. Would never recommend to anyone, worst service I have ever had to deal with.