Can never get in touch with an agent… Can never get in touch with an agent takes forever I just pray too God that he keeps me well and avoid all auto accidents I feel this insurance company will make my life a living hell far as coverage

Just good customer service. Just liked their attitude. Been with y’all for a year, had some different issues and customer service was always great.

After having an accident I was really… After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.

this is the worst company and our… this is the worst company and our biggest mistake !!! 2 years ago my husband hit a deer damaging the front of his car to this day that never got fixed because you cannot get anyone to answer phones or give you answers or follow up on calling you back! fast forward to today..on September 24th 2022 my husband was in an accident in a 2012 mitsubishi galante the car is totaled they said they will give us 500.00 for that car because of the prior damage to the car!! you mean the damage u never settled with us 2 years ago??? to beat that to this day Nov 16th we still have no check and i have been on phone and hold countless times am writing this while on hold for over an hour right now,,, my best advice do yourself a favor and do not insure your vehicle through this company I promise you will regret it

Absolutely terrible Absolutely terrible. No one could answer simple questions about my policy and I got the run around when trying to remove a car from the policy. I can now see why it was half the price of my progressive policy. You really do get what you pay for