Worst insurance company First Chicago is the worst insurance company I have ever dealt with. When something is their driver’s fault, they won’t pay out even with proof. It was nearly impossible to even get that far into the claim because they never answer the phone, or when they do they say they say nothing has been done because they are working on other claims.

Poor business practice Dealing with First Chicago due to being hit by their client in an auto accident involving injury. It's been 3 weeks in which i have had to take the initiative to do all the contact. Just told me that they will not do anything toward this claim until their client submits a recorded statement and he has up to two months to do that. if he doesn't respond they will then do their own investigation. until then, they told me to pay for everything out of my own pocket. The representative was rude when i asked to speak to a supervisor and then placed me on hold for 45 minutes. I'm still on hold.

company of thieves I do not recommend this company at all, they are thieves, I had insurance with them to pay my month of $185.60, on October 12, 2023, I canceled it on October 13, 2023, I only had it for one day on the 13th, when I asked them what How much they wanted to refund me, they told me $155.60, they are stealing $30 dollars for 1 day of insurance, that is ridiculous, they should have charged me for 1 partial day only, apart from the fact that they stole the DOWN PAYMENT that I paid, they should have returned some money from the DOWN PAYMENT. Don't take anything from them other than thieves, the staff is extremely rude. When I spoke to them they told me how much I told them $30 and the person answered, oh my God, they weren't even charging him $100 dollars. But $30 for 1 day, this is abuse. Now They released the version that they are charging me another $10 additional because my payment is made late in September, I had to renew on September 11, that day my payment is made, they are thieves.

this is the worst company and our… this is the worst company and our biggest mistake !!! 2 years ago my husband hit a deer damaging the front of his car to this day that never got fixed because you cannot get anyone to answer phones or give you answers or follow up on calling you back! fast forward to today..on September 24th 2022 my husband was in an accident in a 2012 mitsubishi galante the car is totaled they said they will give us 500.00 for that car because of the prior damage to the car!! you mean the damage u never settled with us 2 years ago??? to beat that to this day Nov 16th we still have no check and i have been on phone and hold countless times am writing this while on hold for over an hour right now,,, my best advice do yourself a favor and do not insure your vehicle through this company I promise you will regret it

For Chicago is hard to get in contact… For Chicago is hard to get in contact with any employees. I’ve been trying to contact a manager of supervisor or someone I have bad experience with First Chicago insurance company. They are the insurance company that I signed up with, and I am very unhappy with them they ripping you off and I’m looking for a lawyer to get in contact with about First Chicago to make a lawsuit against them. If there is any other people that has problems with Chicago please contact or find me I’m making a complaint on them, they does not have good proper business skills. They are not a good insurance company you go through all types of hoops to talk to people and you never get the claims department. No one never contact you back and this is from Jennifer Rollins find me and contact me please any lawyer or anyone know a good lawyer against them that’s in Chicago or anywhere they tcan help me please contact me.