First Chicago Insurance Fraudulent My parked car was hit in an accident cause by one of their insurers on 11/9/23. I filed a claim with First Chicago on 11/13/23 providing an email with pictures of the damage, a police report, and video footage of the accident. An appraiser from SCA Appraisal Co. (another terrible company) came to look at my car on 11/16/23. The estimate information was available and sent to the company 11/17/23. I spent a month calling them every week to get a hold of the adjuster, got her information from a claim representative on 12/1/23 but wasn’t contacted by her until 12/16/23. I have never hired an attorney and she leaves a voicemail talking about how she needs permission with my attorney to speak to me about the details of the claim and estimate information. Never hired one, I’m representing myself. They make up lies so they don’t have to pay me out for my car damages at this point. Terrible company, terrible customer service, a scam. Who knows if this will get settled but figured I’d start leaving reviews now and spreading awareness of this shady company. Report First Chicago Insurance as a fraudulent company to your state attorney general, let local news outlets know your story, spread awareness to expose their scam company!

After having an accident I was really… After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.

If I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!

Surviving First Chicago Surviving First Chicago is all I have to say… very shady/fraudulent and we should all get together and protest this company! First Chicago is all about giving you the run around with no real solutions. We all have a common theme… waiting for recorded statements, no call backs, and etc. We should stand together!

Shady Organization I was involved in an accident that was the fault of the other driver. His insurance company was terrible and dragging their feet to address damages after receiving the police report and acknowledging the driver to be at fault. The driver’s insurance company sent me to the body shop for damage estimate. After the estimate the driver’s insurance took 3 months and still would not okay my repairs. I paid my deductible with 1st Chicago $1030.00 to get damages repaired At which time they told me my deductible would be completely refunded to me pending repairs. I called them a week after my repairs were complete to complain about Shotty workmanship. I also inquired about when I would be receiving my deductible as a refund that I had to pay out. They then told me there was an open investigation and the other insurance company had not found the client liable so me receiving my deductible amount refunded was not possible. They mislead me as a customer and are a below standard company. I will never recommend them and I now have to hire an attorney to recoup my deductible. Stay away from this organization!