company of thieves I do not recommend this company at all, they are thieves, I had insurance with them to pay my month of $185.60, on October 12, 2023, I canceled it on October 13, 2023, I only had it for one day on the 13th, when I asked them what How much they wanted to refund me, they told me $155.60, they are stealing $30 dollars for 1 day of insurance, that is ridiculous, they should have charged me for 1 partial day only, apart from the fact that they stole the DOWN PAYMENT that I paid, they should have returned some money from the DOWN PAYMENT. Don't take anything from them other than thieves, the staff is extremely rude. When I spoke to them they told me how much I told them $30 and the person answered, oh my God, they weren't even charging him $100 dollars. But $30 for 1 day, this is abuse. Now They released the version that they are charging me another $10 additional because my payment is made late in September, I had to renew on September 11, that day my payment is made, they are thieves.

First Chicago does not answer there… First Chicago does not answer there phones and does not return calls when you have a claim. It’s impossible to get them to pay a valid claim.

Can never get in touch with an agent… Can never get in touch with an agent takes forever I just pray too God that he keeps me well and avoid all auto accidents I feel this insurance company will make my life a living hell far as coverage

For Chicago is hard to get in contact… For Chicago is hard to get in contact with any employees. I’ve been trying to contact a manager of supervisor or someone I have bad experience with First Chicago insurance company. They are the insurance company that I signed up with, and I am very unhappy with them they ripping you off and I’m looking for a lawyer to get in contact with about First Chicago to make a lawsuit against them. If there is any other people that has problems with Chicago please contact or find me I’m making a complaint on them, they does not have good proper business skills. They are not a good insurance company you go through all types of hoops to talk to people and you never get the claims department. No one never contact you back and this is from Jennifer Rollins find me and contact me please any lawyer or anyone know a good lawyer against them that’s in Chicago or anywhere they tcan help me please contact me.

Shady Organization I was involved in an accident that was the fault of the other driver. His insurance company was terrible and dragging their feet to address damages after receiving the police report and acknowledging the driver to be at fault. The driver’s insurance company sent me to the body shop for damage estimate. After the estimate the driver’s insurance took 3 months and still would not okay my repairs. I paid my deductible with 1st Chicago $1030.00 to get damages repaired At which time they told me my deductible would be completely refunded to me pending repairs. I called them a week after my repairs were complete to complain about Shotty workmanship. I also inquired about when I would be receiving my deductible as a refund that I had to pay out. They then told me there was an open investigation and the other insurance company had not found the client liable so me receiving my deductible amount refunded was not possible. They mislead me as a customer and are a below standard company. I will never recommend them and I now have to hire an attorney to recoup my deductible. Stay away from this organization!