No one answers, nobody returns calls, no responses to email inquiries! Is this a real company? Tried calling this company to get quotes for auto insurance coverage. The first time I called, I waited for 21 minutes then was automatically cut off. I called back and the call was dropped a second time after waiting 16 minutes. Their website says they've been in business since 1920. Kinda seems like they've still got some of the same employees who were running the company in the 1920s! Hello, is anybody home at First Chicago??? If I can't even get quotes on a policy I sure don't want to be the one trying to file a claim with this place!

If I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!

Fraudulent Insurance Company They are fraudulent and will not answer you. I’m not sure if they even have people working there as there is no way for you to contact them at all. They will string you along at the beginning and completely ghost you.

First Chicago Insurance Fraudulent My parked car was hit in an accident cause by one of their insurers on 11/9/23. I filed a claim with First Chicago on 11/13/23 providing an email with pictures of the damage, a police report, and video footage of the accident. An appraiser from SCA Appraisal Co. (another terrible company) came to look at my car on 11/16/23. The estimate information was available and sent to the company 11/17/23. I spent a month calling them every week to get a hold of the adjuster, got her information from a claim representative on 12/1/23 but wasn’t contacted by her until 12/16/23. I have never hired an attorney and she leaves a voicemail talking about how she needs permission with my attorney to speak to me about the details of the claim and estimate information. Never hired one, I’m representing myself. They make up lies so they don’t have to pay me out for my car damages at this point. Terrible company, terrible customer service, a scam. Who knows if this will get settled but figured I’d start leaving reviews now and spreading awareness of this shady company. Report First Chicago Insurance as a fraudulent company to your state attorney general, let local news outlets know your story, spread awareness to expose their scam company!

After having an accident I was really… After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.