this is the worst company and our… this is the worst company and our biggest mistake !!! 2 years ago my husband hit a deer damaging the front of his car to this day that never got fixed because you cannot get anyone to answer phones or give you answers or follow up on calling you back! fast forward to today..on September 24th 2022 my husband was in an accident in a 2012 mitsubishi galante the car is totaled they said they will give us 500.00 for that car because of the prior damage to the car!! you mean the damage u never settled with us 2 years ago??? to beat that to this day Nov 16th we still have no check and i have been on phone and hold countless times am writing this while on hold for over an hour right now,,, my best advice do yourself a favor and do not insure your vehicle through this company I promise you will regret it

First Chicago does not answer there… First Chicago does not answer there phones and does not return calls when you have a claim. It’s impossible to get them to pay a valid claim.

Absolutely terrible Absolutely terrible. No one could answer simple questions about my policy and I got the run around when trying to remove a car from the policy. I can now see why it was half the price of my progressive policy. You really do get what you pay for

If I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!

company of thieves I do not recommend this company at all, they are thieves, I had insurance with them to pay my month of $185.60, on October 12, 2023, I canceled it on October 13, 2023, I only had it for one day on the 13th, when I asked them what How much they wanted to refund me, they told me $155.60, they are stealing $30 dollars for 1 day of insurance, that is ridiculous, they should have charged me for 1 partial day only, apart from the fact that they stole the DOWN PAYMENT that I paid, they should have returned some money from the DOWN PAYMENT. Don't take anything from them other than thieves, the staff is extremely rude. When I spoke to them they told me how much I told them $30 and the person answered, oh my God, they weren't even charging him $100 dollars. But $30 for 1 day, this is abuse. Now They released the version that they are charging me another $10 additional because my payment is made late in September, I had to renew on September 11, that day my payment is made, they are thieves.