Fraudulent Insurance Company They are fraudulent and will not answer you. I’m not sure if they even have people working there as there is no way for you to contact them at all. They will string you along at the beginning and completely ghost you.

My car was stolen with keys push start… My car was stolen with keys push start they took my bookbag laptop music everything n damage My car I've full coverage first Chicago Insurance denied my keys cuz keys was n car n no force entry someone plz help I've police report n everything 7089435375

Just good customer service. Just liked their attitude. Been with y’all for a year, had some different issues and customer service was always great.

Absolutely terrible Absolutely terrible. No one could answer simple questions about my policy and I got the run around when trying to remove a car from the policy. I can now see why it was half the price of my progressive policy. You really do get what you pay for

Worst insurance company First Chicago is the worst insurance company I have ever dealt with. When something is their driver’s fault, they won’t pay out even with proof. It was nearly impossible to even get that far into the claim because they never answer the phone, or when they do they say they say nothing has been done because they are working on other claims.