This company is the worst This company is the worst, they sent me a notice dated 12/26/23 that my policy expired and to pay the amount of my policy by 2/8/24, I called today which is 1/19/24 to pay my policy the rep took my payment then when I asked for a renewal card she said, oh wait your policy canceled and expired and that I would have to pay an extra $430. FOH that’s not what your letter said. She said they will refund my money back in an hour back to my card. I am ready to start a class action lawsuit against this company for poor representation… I would not recommend this company to anyone

Fraudulent Insurance Company They are fraudulent and will not answer you. I’m not sure if they even have people working there as there is no way for you to contact them at all. They will string you along at the beginning and completely ghost you.

Worst insurance company First Chicago is the worst insurance company I have ever dealt with. When something is their driver’s fault, they won’t pay out even with proof. It was nearly impossible to even get that far into the claim because they never answer the phone, or when they do they say they say nothing has been done because they are working on other claims.

After having an accident I was really… After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.

Just good customer service. Just liked their attitude. Been with y’all for a year, had some different issues and customer service was always great.