This company is the worst This company is the worst, they sent me a notice dated 12/26/23 that my policy expired and to pay the amount of my policy by 2/8/24, I called today which is 1/19/24 to pay my policy the rep took my payment then when I asked for a renewal card she said, oh wait your policy canceled and expired and that I would have to pay an extra $430. FOH that’s not what your letter said. She said they will refund my money back in an hour back to my card. I am ready to start a class action lawsuit against this company for poor representation… I would not recommend this company to anyone

My car was stolen with keys push start… My car was stolen with keys push start they took my bookbag laptop music everything n damage My car I've full coverage first Chicago Insurance denied my keys cuz keys was n car n no force entry someone plz help I've police report n everything 7089435375

First Chicago does not answer there… First Chicago does not answer there phones and does not return calls when you have a claim. It’s impossible to get them to pay a valid claim.

Just good customer service. Just liked their attitude. Been with y’all for a year, had some different issues and customer service was always great.

this is the worst company and our… this is the worst company and our biggest mistake !!! 2 years ago my husband hit a deer damaging the front of his car to this day that never got fixed because you cannot get anyone to answer phones or give you answers or follow up on calling you back! fast forward to today..on September 24th 2022 my husband was in an accident in a 2012 mitsubishi galante the car is totaled they said they will give us 500.00 for that car because of the prior damage to the car!! you mean the damage u never settled with us 2 years ago??? to beat that to this day Nov 16th we still have no check and i have been on phone and hold countless times am writing this while on hold for over an hour right now,,, my best advice do yourself a favor and do not insure your vehicle through this company I promise you will regret it