Worst insurance company First Chicago is the worst insurance company I have ever dealt with. When something is their driver’s fault, they won’t pay out even with proof. It was nearly impossible to even get that far into the claim because they never answer the phone, or when they do they say they say nothing has been done because they are working on other claims.

Can never get in touch with an agent… Can never get in touch with an agent takes forever I just pray too God that he keeps me well and avoid all auto accidents I feel this insurance company will make my life a living hell far as coverage

If I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!

This company is the worst This company is the worst, they sent me a notice dated 12/26/23 that my policy expired and to pay the amount of my policy by 2/8/24, I called today which is 1/19/24 to pay my policy the rep took my payment then when I asked for a renewal card she said, oh wait your policy canceled and expired and that I would have to pay an extra $430. FOH that’s not what your letter said. She said they will refund my money back in an hour back to my card. I am ready to start a class action lawsuit against this company for poor representation… I would not recommend this company to anyone

Surviving First Chicago Surviving First Chicago is all I have to say… very shady/fraudulent and we should all get together and protest this company! First Chicago is all about giving you the run around with no real solutions. We all have a common theme… waiting for recorded statements, no call backs, and etc. We should stand together!