Linda
GBNo one answers, nobody returns calls, no responses to email inquiries! Is this a real company? Tried calling this company to get quotes for auto insurance coverage. The first time I called, I waited for 21 minutes then was automatically cut off. I called back and the call was dropped a second time after waiting 16 minutes. Their website says they've been in business since 1920. Kinda seems like they've still got some of the same employees who were running the company in the 1920s! Hello, is anybody home at First Chicago??? If I can't even get quotes on a policy I sure don't want to be the one trying to file a claim with this place!
Michelle-Caron Highsmith
GBThis company is the worst This company is the worst, they sent me a notice dated 12/26/23 that my policy expired and to pay the amount of my policy by 2/8/24, I called today which is 1/19/24 to pay my policy the rep took my payment then when I asked for a renewal card she said, oh wait your policy canceled and expired and that I would have to pay an extra $430. FOH that’s not what your letter said. She said they will refund my money back in an hour back to my card. I am ready to start a class action lawsuit against this company for poor representation… I would not recommend this company to anyone
Dureen Coates Hughes
GBJust good customer service. Just liked their attitude. Been with y’all for a year, had some different issues and customer service was always great.
ERIC JENKINS
GBCan never get in touch with an agent… Can never get in touch with an agent takes forever I just pray too God that he keeps me well and avoid all auto accidents I feel this insurance company will make my life a living hell far as coverage
Jack Hartman
GBIf I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!