First Chicago Insurance Fraudulent My parked car was hit in an accident cause by one of their insurers on 11/9/23. I filed a claim with First Chicago on 11/13/23 providing an email with pictures of the damage, a police report, and video footage of the accident. An appraiser from SCA Appraisal Co. (another terrible company) came to look at my car on 11/16/23. The estimate information was available and sent to the company 11/17/23. I spent a month calling them every week to get a hold of the adjuster, got her information from a claim representative on 12/1/23 but wasn’t contacted by her until 12/16/23. I have never hired an attorney and she leaves a voicemail talking about how she needs permission with my attorney to speak to me about the details of the claim and estimate information. Never hired one, I’m representing myself. They make up lies so they don’t have to pay me out for my car damages at this point. Terrible company, terrible customer service, a scam. Who knows if this will get settled but figured I’d start leaving reviews now and spreading awareness of this shady company. Report First Chicago Insurance as a fraudulent company to your state attorney general, let local news outlets know your story, spread awareness to expose their scam company!

Calling their 24 hour claims reporting… Calling their 24 hour claims reporting line is a joke! On hold for over 2 hours to report a claim. Never get a call from an adjuster and if they do call they hang up and mark that contact was made, what a joke of an insurance company. They are ripe for a bad faith law suit.

If I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!

Shady Organization I was involved in an accident that was the fault of the other driver. His insurance company was terrible and dragging their feet to address damages after receiving the police report and acknowledging the driver to be at fault. The driver’s insurance company sent me to the body shop for damage estimate. After the estimate the driver’s insurance took 3 months and still would not okay my repairs. I paid my deductible with 1st Chicago $1030.00 to get damages repaired At which time they told me my deductible would be completely refunded to me pending repairs. I called them a week after my repairs were complete to complain about Shotty workmanship. I also inquired about when I would be receiving my deductible as a refund that I had to pay out. They then told me there was an open investigation and the other insurance company had not found the client liable so me receiving my deductible amount refunded was not possible. They mislead me as a customer and are a below standard company. I will never recommend them and I now have to hire an attorney to recoup my deductible. Stay away from this organization!

My car was stolen with keys push start… My car was stolen with keys push start they took my bookbag laptop music everything n damage My car I've full coverage first Chicago Insurance denied my keys cuz keys was n car n no force entry someone plz help I've police report n everything 7089435375