First Chicago does not answer there… First Chicago does not answer there phones and does not return calls when you have a claim. It’s impossible to get them to pay a valid claim.

company of thieves I do not recommend this company at all, they are thieves, I had insurance with them to pay my month of $185.60, on October 12, 2023, I canceled it on October 13, 2023, I only had it for one day on the 13th, when I asked them what How much they wanted to refund me, they told me $155.60, they are stealing $30 dollars for 1 day of insurance, that is ridiculous, they should have charged me for 1 partial day only, apart from the fact that they stole the DOWN PAYMENT that I paid, they should have returned some money from the DOWN PAYMENT. Don't take anything from them other than thieves, the staff is extremely rude. When I spoke to them they told me how much I told them $30 and the person answered, oh my God, they weren't even charging him $100 dollars. But $30 for 1 day, this is abuse. Now They released the version that they are charging me another $10 additional because my payment is made late in September, I had to renew on September 11, that day my payment is made, they are thieves.

Poor business practice Dealing with First Chicago due to being hit by their client in an auto accident involving injury. It's been 3 weeks in which i have had to take the initiative to do all the contact. Just told me that they will not do anything toward this claim until their client submits a recorded statement and he has up to two months to do that. if he doesn't respond they will then do their own investigation. until then, they told me to pay for everything out of my own pocket. The representative was rude when i asked to speak to a supervisor and then placed me on hold for 45 minutes. I'm still on hold.

Calling their 24 hour claims reporting… Calling their 24 hour claims reporting line is a joke! On hold for over 2 hours to report a claim. Never get a call from an adjuster and if they do call they hang up and mark that contact was made, what a joke of an insurance company. They are ripe for a bad faith law suit.

If I could give negative 10 stars I… If I could give negative 10 stars I would! Hit a deer over 3 weeks ago and my damaged car still sits in my driveway! Do not go with this company! I will update this review every day until they do their job!