Sad no one will be warned until the damage is done If I could give this company no stars I would. This guy at the auction gave me a direct number for this insurance. I was only going to keep them for a month temporarily then get regular named insurance. Someone broke into my car 19 days ago, 10 days after i got my car and policy. It is taking forever to get the police report even though I been calling them everyday since to hurry up the process. Some days I am on hold for 6 to 8 hours with no one to answer. Today the lady told me to send my bill of sales to try and hurry the process for me, once I did she said she will not be in the office for two weeks. Why say you're going to try and help me then say you won't be in the office for 2 weeks. On top of that they gave me a cancelation notice email and text 2 weeks after I signed up for their insurance to scare me. I am not paying another $290 while they do nothing. I rather pay the $800-$900 in damage for the windows and steering column area and get better insurance asap then give them the $800-900 for the deductible and $290 for another months insurance to wait more weeks and weeks for nothing to happen. I almost broke down then read a review about a ladies husband breaking down.

this is the worst company and our… this is the worst company and our biggest mistake !!! 2 years ago my husband hit a deer damaging the front of his car to this day that never got fixed because you cannot get anyone to answer phones or give you answers or follow up on calling you back! fast forward to today..on September 24th 2022 my husband was in an accident in a 2012 mitsubishi galante the car is totaled they said they will give us 500.00 for that car because of the prior damage to the car!! you mean the damage u never settled with us 2 years ago??? to beat that to this day Nov 16th we still have no check and i have been on phone and hold countless times am writing this while on hold for over an hour right now,,, my best advice do yourself a favor and do not insure your vehicle through this company I promise you will regret it

My car was stolen with keys push start… My car was stolen with keys push start they took my bookbag laptop music everything n damage My car I've full coverage first Chicago Insurance denied my keys cuz keys was n car n no force entry someone plz help I've police report n everything 7089435375

Worst insurance company First Chicago is the worst insurance company I have ever dealt with. When something is their driver’s fault, they won’t pay out even with proof. It was nearly impossible to even get that far into the claim because they never answer the phone, or when they do they say they say nothing has been done because they are working on other claims.

No one answers, nobody returns calls, no responses to email inquiries! Is this a real company? Tried calling this company to get quotes for auto insurance coverage. The first time I called, I waited for 21 minutes then was automatically cut off. I called back and the call was dropped a second time after waiting 16 minutes. Their website says they've been in business since 1920. Kinda seems like they've still got some of the same employees who were running the company in the 1920s! Hello, is anybody home at First Chicago??? If I can't even get quotes on a policy I sure don't want to be the one trying to file a claim with this place!