Annalize Verasamy
GBGreat Support Team Great Support Team I have been partnered with Federal Direct for my Tax preparation office for 7 years. They are always there to assist with anything I need help with. They have a great team with a lot of experience between all of them. They are always friendly. I would not change to any other tax preparation service.
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
John Willingham
GBThis company is absolutely dedicated to…the success of those who partner with them. This company is absolutely dedicated to the success of those they work with. The training, phone support, and upper management create a positive and open environment for those of us that buy the software. It feels truly like a team effort.
Nancy Campos
GBI love how everyone is with me in all… I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.
Sonya Mejia
GBResolving issues Federal direct is a great company is always there for us and always quick to resolve are issues