Federal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.

I love how everyone is with me in all… I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.

Great Support Team Great Support Team I have been partnered with Federal Direct for my Tax preparation office for 7 years. They are always there to assist with anything I need help with. They have a great team with a lot of experience between all of them. They are always friendly. I would not change to any other tax preparation service.

This company is absolutely dedicated to…the success of those who partner with them. This company is absolutely dedicated to the success of those they work with. The training, phone support, and upper management create a positive and open environment for those of us that buy the software. It feels truly like a team effort.

Services is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.