Katrina Haggins
GBFederal Direct has a great team from… Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board. My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed. They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.
Sonya Mejia
GBResolving issues Federal direct is a great company is always there for us and always quick to resolve are issues
CHRISTOPHER S. MARTINEZ
GBThe bomb dot come business experience My experience with Federal Direct is always a joy. From tech support, questions about taxes, making a revenue payment, or just speaking with the owners. Federal Direct has all the question and answers. They never make you feel small or inadequate. I truly enjoy working with this company
Tina Shely
GBMy business has partnered with Federal… My business has partnered with Federal Direct since 2016. The customer service that I receive from the staff is always professional! They go above and beyond to assist with any needs and questions that arise. Beyond happy with my choice and look forward to being partners until I retire!
Kaye Ferry
GBTop Notch Support I have used Federal Direct for the last 15 Tax Years, and would highly recommend them. They offer top notch IT support, Tax support, and their customer service is the absolute best. Federal Direct employs extremely knowledgeable professionals that are willing and eager to help out in any situation.