Good customer service The customer service agent made the entire process painless. Even bank verification. I am in the beginning stages and just approved for a loan that will help with unexpected expenses. Will update throughout my process.

Easy to work with & interest rate good The Lady who helped my was so nice to work with, everything went quickly & clearly, and the interest rates ar lower than a number of Tribal Loan Companies!

Great customer service I had a call three different times and out of them three different times. The customer service representative really took time to listen. I really recommend big picture loans to anybody

The application process is fairly easy The application process is fairly easy, and once they have everything they need...they make their decision very quickly. They layout the amount you're eligible for and the repayment schedule. It's very clear to understand, and they give you plenty of options for repaying your loan and in fact they encourage you to pay it off early so you don't end up paying a lot of finance charges. Overall, they are willing to help you out financially and as quickly as they can. I talked to their customer service reps and they are very nice and friendly and will go over everything and explain all your options and answer any questions you may have. I highly recommend them for your short term financial needs...and remember communication is the key so they can help you if you have a problem paying back their loan. Thank you and good luck.

I was very amazed when someone called… I was very amazed when someone called me and I thought somebody was playing on my phone because I had just had a call so I am happy to be with big picture loan and Miss Abigail did not take no time and answering my questions and going over everything with me I very appreciate her for being patient