Our Rocket Mortgage agent was Clark. Our Rocket Mortgage agent was Clark. He was very knowledgeable and explained everything we needed to know to apply for a home equity loan. We felt very confident about taking this loan from Clark. Even though it took a couple days for us to get everything we needed, Clark was very patient and helpful. We appreciate it greatly. Thanks Clark and Rocket Mortgage.

Cash-0ut Refinance made easy. The process of initiating a loan application has been easy and completely online and/or phone. Since I'm a repeat customer, the loan agent was well prepared to recommend how best to leverage equity in my home so I could get the best loan rate possible. Based on that advise and my own familiarity of refinance options it became clear that a cash-out refinance would suit my situation better than a home equity loan. The process has moved along smoothly and quickly. The loan agent walked me through the electronic signature requirements and arranged for the title company to assure the property title is clear for closing. The entire process from loan inquiry to closing is projected to be remarkably quick due to stellar customer service. The title company that is partnering with the loan company is continuing the stellar customer service by completed the title clearance within a day and is expected to arrange for closing at my home as soon as the loan underwriting is complete.

Mike Salamy is so professional and… Mike Salamy is so professional and knowledgeable. He has great customer service skills. You are presently our mortgage lender and will continue to use you

Professionalism and Attention to Detail We just wanted to express our sincere gratitude for the outstanding service our Quicken/Rocket Mortgage broker, Maria, provided through the mortgage process. Her professionalism and attention to detail made a world of difference for us. We truly appreciated how you guided me every step of the way, ensuring that we understood all my options and securing the best deal possible. Your expertise and dedication made what could have been a daunting experience incredibly smooth and stress-free. We will definitely recommend Maria and Rocket Mortgage to anyone needing a reliable mortgage broker. Thank you again for your exceptional service.

So easy to manage process So easy to manage process. Honest, great guidance from all staff members. Very comfortable to work with each of them. Very Knowledgeable!!!