Zach did a Great Job Zach did a Great Job throughout the initial process of the application, assisting me with computer reviews and electronic signatures. After evaluating the benefits versus the costs of refinancing, I determined it was not in my best interests. Thank You, Larry Culbreth

Advisor Nikola Gejak was patient during… Advisor Nikola Gejak was patient during the process and called via phone during the process on questions needed that was excellent. Only problem is finding an appraiser in our area still waiting. We have to contact Mr. Gejak again to see where the process is.

Extremely helpful Extremely helpful, were clear with the options I had. Explained everything very well, answered all questions and concerns.

Cash-0ut Refinance made easy. The process of initiating a loan application has been easy and completely online and/or phone. Since I'm a repeat customer, the loan agent was well prepared to recommend how best to leverage equity in my home so I could get the best loan rate possible. Based on that advise and my own familiarity of refinance options it became clear that a cash-out refinance would suit my situation better than a home equity loan. The process has moved along smoothly and quickly. The loan agent walked me through the electronic signature requirements and arranged for the title company to assure the property title is clear for closing. The entire process from loan inquiry to closing is projected to be remarkably quick due to stellar customer service. The title company that is partnering with the loan company is continuing the stellar customer service by completed the title clearance within a day and is expected to arrange for closing at my home as soon as the loan underwriting is complete.

It was easy It was easy, I liked the to do list. I have one question. I only contacted rocket mortgage through the app. But I have been getting spam texts, emails and calls from other mortgage companies. It has been constant. How did other mortgage companies find out I was wanted to update my mortgage?