Cash-0ut Refinance made easy. The process of initiating a loan application has been easy and completely online and/or phone. Since I'm a repeat customer, the loan agent was well prepared to recommend how best to leverage equity in my home so I could get the best loan rate possible. Based on that advise and my own familiarity of refinance options it became clear that a cash-out refinance would suit my situation better than a home equity loan. The process has moved along smoothly and quickly. The loan agent walked me through the electronic signature requirements and arranged for the title company to assure the property title is clear for closing. The entire process from loan inquiry to closing is projected to be remarkably quick due to stellar customer service. The title company that is partnering with the loan company is continuing the stellar customer service by completed the title clearance within a day and is expected to arrange for closing at my home as soon as the loan underwriting is complete.

So easy to manage process So easy to manage process. Honest, great guidance from all staff members. Very comfortable to work with each of them. Very Knowledgeable!!!

Salwan Almusawi the best!!! Salwan Almusawi was extremely nice and super helpful. He was very patient with me and explained as I had many questions. I have nothing bad to say about rocket mortgage since I’ve had them, never had any problems and just a very nice experience.

The patience shown to an older couple… The patience shown to an older couple who have very little computer skills was much appreciated.

Advisor Nikola Gejak was patient during… Advisor Nikola Gejak was patient during the process and called via phone during the process on questions needed that was excellent. Only problem is finding an appraiser in our area still waiting. We have to contact Mr. Gejak again to see where the process is.