CHRISTINA ABELLO
GBA Plus Service The representative was not only willing to assist, but was kind. She made my call such a pleasure! She was able to resolve my issues and did so with wonderful attitude! Thank you!
Suzender Benn
GBGood customer service The customer service agent was great!!. She was calm, supportive and easy to speak with. She resolved all of my issues
JaQuinnia Benson
GBCassandra was clear and concise... Cassandra was clear and concise.... I ran into an issue with paying and she gave every option so that my account did not end up in collections. Customer service is not as great as it used to be but Cassandra helped me to see there is still some greatness out there in the customer service field. Thank you again Cassandra!
Jackie Allen
GBStay away from this card Just realized that when I canceled my card within the applicable timeframe in 2021 the annual fee was not taken off and they charged me an annual fee again in 2022 when my card had been closed for a year. Being charged monthly maintenance fee on a closed account is illegal based on the CARD act of 2009, but yet here I am being charged a maintenance fee monthly on a closed account. Closed my account at what should’ve been $0.85 over my account limit and here I am 16 months later almost $400 over the limit on a closed account.
LYNNEAL PRESTON
GBThe person I talked with was very…helpful, polite , and spoke English! The person I talked with was very helpful , polite, and spoke English which made for a very efficient and smooth transaction! Thank you!