Earnest

303 2nd St, Suite 401N, 94107, San Francisco, United States
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4.80
Based on 20 Reviews

5

95.00%

4

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3

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2

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1

5.00%
About Earnest

Earnest is an online lender that looks beyond a simple credit score to offer the lowest possible interest rates on student loan refinancing and personal loans. Earnest determines if someone is financially responsible by looking at thousands of data points including saving patterns, 401k investments, career growth potential, and employment history. Earnest offers a quick and easy application process online to learn about a potential client’s education and employment history and see if they are a good fit. The client dashboard makes it easy to pay off loans. Clients can tailor their loan term, minimum monthly payment, set up bi-weekly payments, make extra payments, and skip a payment and make it up later. The Earnest Client Happiness team strives every day to take the borrowing experience from robotic, to one that recognizes people as individuals. The team hears client’s stories all day and uses those to shape the future of the company. They work one on one with clients to address their questions or concerns until the issue is resolved. Earnest isn't content with providing reactive support, they push themselves to be proactive to make the borrowing process easier for their clients. If you want to help Earnest be proactive, leave a review! If you are having issues please reach out to customer service to get help.

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Alok
GB

Earnest don’t give the rates before and… Earnest don’t give the rates before and only gives when you submit the application. I HATE this

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Nadege Njigeh
GB

easy and tiely quick process without too many requirements

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Cristina Reyna Elorza
GB

Great Customer Service and Process tracking All my questions were answered in a very clear, professional and respectful way. The process was very fast and I really liked the process updates.

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Holly Stene
GB

Saved on interest and fast payoffs The agent was helpful and explained all the details of the application. The payoff to the student loan to Firstmark was fast and saved me hundreds of dollars in interest.

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Patricia
GB

Smooth and easy process What a great company! My nephew asked me to cosign for some college needs. Of course I wanted to help, but I was hoping this wasn't going to be a long difficult process as I am so busy with work; Earnest sent information needed; turned out to be so smooth, fast and easy and all worked out just so great. I was thrilled! Peace of mind knowing my nephew is all set for now and for our next application with Earnest I can hope for another smooth process. Thank you so much! You are an excellent company and your customer service is wonderful, too!

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