The portal is very user-friendly and… The portal is very user-friendly and easy to use. Also creditsafe always pays attention to their customers and listen to their needs and provide better customer solutions.

The service you offer is great The service you offer is great, however not always accurate. Also the constant turn over in account reps is a little disheartening. Response times with my previous reps were almost immediate, now the response times are 24-48 hours. Hopefully the delay is that your business has grown and your clientele basis has expanded. Would just like to see a rep for more than 6 months!

Best Customer Service It is all about customer service and Credit Safe has hired the best. Whenever I need help there is always someone who responds, right away, to resolve any issue I may have. Jason Shattah has been exceptional with product details. Jason has been professional and friendly and a joy to work with. Having the Credit Safe Alerts on our customer base makes my job less stressful. Although Credit Safe could do a better job in updating your data base. Look forward to using the reports.

Our service rep Our service rep, Jamal made our experience fantastic. He is very enthusiastic about the services that he shares with me. He explains the product well and is always available when I have questions. CreditSafe offers a wonderful service.

Desiree our account rep is very… Desiree our account rep is very responsive to our questions. She also checks in with us periodically which is great. I know when I contact her I will get a timely response. On the downside we have run credit reports on a couple of customers that were not accurate or we questioned the accuracy of the report.