
Gabriella Padgett
GBA+ customer service I initially had some difficulty setting up my accounts. The interface was simple and intuitive, but I had a few complex situations that weren’t options. When I got an email offering a live onboarding session, I was pleasantly surprised and even more shocked when a live person hopped on a zoom to walk me through my specific situation ( not a conference call with 100’s of people, but a 1:1 video meeting). Was not sure if this product was right for me, but after the responsive customer service I am really finding the value. I have different tools for tracking my spending and savings, but playbook helps me see if I’m maximizing my investments. Exactly what I was looking for.

Naseem Raad
GBAverage Googlable Financial Advice Average Googlable Financial Advice. UI is not too bad, but the features are very limited and the roadmap/next steps are not too intuitive.

customer
GBGreat Great, personable service. Very excited about the helpful updates and new features!

James Lee
GBPlaybook has an amazing support team Playbook allows you, regardless of level of knowledge when it comes to investing, to just “set it and forget it”. Full visibility into what type of investment strategy is in play and support team available to address any questions or concerns. I had reached out with inquiry about where the funds were going and support team was patient with me to answer my questions exhaustively.

Dora
GBgreat experience great experience, Phill is very smart and answers my questions very well. It's easy to figure out how to use it under his guidance.