Ty Carter
USCustomer Service was awesome Customer Service was awesome! Very responsive and provided me with the info i needed. Thanks Ameena!
Nino
NLSCAM Hi Jay, Thank you for your response. I have contacted Coinbase and gone through the entire transaction with them. They have confirmed that the address provided, which matches the one on your invoice, is incorrect. Therefore, the issue lies with Toptier and not with Coinbase or myself. I am curious to hear your response to this.
Mario Nasto
USI passed stage 1&2 and still "failed" the challenge I passed stage 1 and stage 2 on a 10k challenge received my funded trader certificate, I was waiting for the login credentials but instead received an email stating that I had "over leveraged / gambled" on stage 1and stage 2. I was told I had to restart back to stage 1. I was confused as to why I wasn't told I was in violation of the policy before moving to stage 2 it was just a waste of time and effort. I asked the support team why didn't they tell me about the violation when it happened and they told me the team that evaluates risk reviews the account and the trades in the end if you pass every challenge. So in my opinion, they do this because you have very little chance to pass the 2 stages and even if you pass both of them they can still find a stupid reason to fail you. And I say a stupid reason because they say you can risk up to 5% of the account daily however according to the rules you are not allowed to risk that much or even 2.5% in a single trade.
WS
USTOP TopTier Representative - Princess A TopTier Representative, whose name is Princess, was the very first person I spoke with on my journey to even considering prop firm trading. After speaking with her multiple times, she was consistently professional, always helpful beyond measure and always laser focus on making sure every one of my questions were answered, answered accurately, understood fully as well as making sure ANY outstanding issue was fully resolved before we ended each of our chat sessions. I just want to thank Princess for ALWAYS going the extra mile!!!!!
Alexandru Stefan Istrate
ESVerification KYC Very professional and fast for the document verification issue. Samuel helped me to enter the discord channel and now I am waiting to check the KYC documents.