George
GBCustomer service I recently completed the second stage of my challenge, but I failed to fill out information on contract. I received a message back from Kelvin explaining how to correct the situation. I also had some follow up questions and Kelvin was quick to respond. It's nice to know someone is there to help guide you through the process
Alexandru Stefan Istrate
ESVerification KYC Very professional and fast for the document verification issue. Samuel helped me to enter the discord channel and now I am waiting to check the KYC documents.
jaquan mcknight
GBOnly reason I haven’t given 5 stars yet… Only reason I haven’t given 5 stars yet is because I had to pass tier 1 and 2, 100k acct(which is no problem, part of the process) then got told I was gambling so I had to redo tier 1 and now I’ve passed that. So if I get my funded acct they’ll have 5 stars from me. Other then that I love the TradeLocker platform and I appreciate all TopTier is doing, especially being one of the only prop firms that allow US traders. All I can say is please keep improving and have our best interest in mind. Don’t get greedy trying to take money from us, theirs plenty of food on the table for everyone to get some.
Jin Kang
GBLooking great so far Just passed phase 2, and I came across some trouble concerning my KYC verification process. It became a bit cumbersome, but Olabanke was an absolute pleasure and assisted me in the process. Eventually, the verification process completed. Amazing job to TT and Olabanke from the customer support team. I will be providing an update concerning my funded account. So far, all is looking amazing, and the firm deserves its recognition as this very stage. I am looking forward to partnering with TT!
WS
GBTOP TopTier Representative - Princess A TopTier Representative, whose name is Princess, was the very first person I spoke with on my journey to even considering prop firm trading. After speaking with her multiple times, she was consistently professional, always helpful beyond measure and always laser focus on making sure every one of my questions were answered, answered accurately, understood fully as well as making sure ANY outstanding issue was fully resolved before we ended each of our chat sessions. I just want to thank Princess for ALWAYS going the extra mile!!!!!