Betsy Ross
USI made an agreement to pay off loan I made an agreement to pay off loan , which I did. But got a charge for $449 which wasn’t authorized. I have been calling for over a week, sent the screen shot of my withdrawal from the bank and keep getting excuses. Very crappy customer service. My bank is considering this as fraud. I just want my unauthorized payment returned or my Bank will report this as fraud. Very disappointed. KOK should take care of customers. Not give them the runaround. Going to report this company as unworthy.
customer
USNever received funds. Never received funds.. after 6 days I told them cancel it! What’s the point of waiting days if your need is emergent???
Loranda Smith
USI enjoyed applying on the phone I enjoyed applying on the phone. Customer was very nice
Kathleen Gates
USAnswered my concerns and questions… Answered my concerns and questions carefully and with very sensitive responses.. would recommend you to anyone needing help quickly and with fast response..kg
customer
USRachel was kind Rachel was kind, patient and authentic. She made me feel like she values the customers and company she represents!