Should have better communication… Should have better communication between Getmode and GM financial. GM financial was telling me to return the car or get a lease extension, but I was buying the car though get mode. Employees were nice at GM financial, they just didn’t know where I was in the process of Getmode .

The system and the People Behind it. The system and the people (I probably bothered with all my questions) behind it.

Mode experience When it comes to computers I do need help when it comes to down loading and sending pdf files, etc. Mode customer service team was there for me to help answer every question I had, no matter how crazy the question was. They were always very friendly and of course most helpful through my whole experience working with them. One happy Customer.

Every time I call it seem like I'm… Every time I call it seem like I'm dealing with someone that doesn't know what they are doing

The process was very simple The process was very simple. If I had any questions, I could call and someone was always there to walk me through the process. Excellent customer service