Mutual of Omaha Mortgage

3131 Camino Del Rio N #1100, 92108, San Diego, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Mutual of Omaha Mortgage

The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.

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W J Boyer
GB

Nick Zbair Nick Zbair has assisted with numerous mortgages thru the years. His vast knowledge of the available products is impressive and all encompassing. He is available to borrowers and their real estate agents without fail. We have recommended him to family and friends and they have obtained financing to provide for their borrowing needs. Nick has our highest recommendation without reservation. Thank you, Nick!

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GB

This was one of the worst experiences… This was one of the worst experiences of my life. As a career educator, I would give Nav Thakur and the Mutual of Omaha Company a D- for everal reasons: a) The process took over three months to complete and when finished, it was not even close to what we were promised. The initial cash-out refinance was projected to be $83K to allow for major dental work and other home improvement projects. The amount we received after final disclosures reduced the amount to $63K was only $16K. No one could provide us with a reason other than their original calculations were wrong, though our final signing disclosure listed cash back at $63K; b) Mr. Thakur misrepresented and broke several promises about the status of our loan, so much so that he had to restart the process since he ran into a wall with his original underwriting team, despite assuring us there would be no problems. Finally, I was completely transparent at the outset with my situation, and Mr. Thakur assured us that all was fine. I am still evaluating actions I can take given the very poor level of service afforded my family and me. Several days and weeks elapsed with no contact from Mr. Thakur - I had to constantly ask for updates, most of which received no answers. If you are looking for an efficient process, look elsewhere.

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Carrol Maxon
GB

Perfect Experience I have been working with Renee and this relationship is perfect. She was helpful in answering all of my questions and worked around my crazy schedule. Other lenders that I looked at were like high pressure used car salesmen. I was receiving multiple emails and calls each day, I did not like this. Renee was perfect, we set up times to talk, and she respected my time and I now have all the help and answers I need.

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John Marshall
GB

MOO processes claims accurately with… MOO processes claims accurately with clear explanations and always I get answers and service if needed when I call. Be mindful they follow Medicare so if there is any issue it most likely will be with the provider not correctly coding treatment rendered. Be sure to confirm your provider accepts approved Medicare rates.

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Zalor Johnson
GB

This company is very prompt with what… very prompt when making connections or returning information. This company is very prompt with what they do from the mortgage professionals all the way to the real estate professionals. The customer service was very welcoming and polite. And they were fast with call back and setting up appointments. Very great team.

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