Reverse Mortgage review. We were satisfied with the attention and professional of the people that helped us get our Reverse Mortgage. Dominique Sinsay was our go to person with everything we needed to do.

Courteous and professional My agent Shawn he was totally awesome he was efficient he was clear and he moved this process along extremely expeditiously. He let you know exactly what you need and by when you need it as he gets it he's right on it moving you along in your process I can't say enough about him he's really good.

This was one of the worst experiences… This was one of the worst experiences of my life. As a career educator, I would give Nav Thakur and the Mutual of Omaha Company a D- for everal reasons: a) The process took over three months to complete and when finished, it was not even close to what we were promised. The initial cash-out refinance was projected to be $83K to allow for major dental work and other home improvement projects. The amount we received after final disclosures reduced the amount to $63K was only $16K. No one could provide us with a reason other than their original calculations were wrong, though our final signing disclosure listed cash back at $63K; b) Mr. Thakur misrepresented and broke several promises about the status of our loan, so much so that he had to restart the process since he ran into a wall with his original underwriting team, despite assuring us there would be no problems. Finally, I was completely transparent at the outset with my situation, and Mr. Thakur assured us that all was fine. I am still evaluating actions I can take given the very poor level of service afforded my family and me. Several days and weeks elapsed with no contact from Mr. Thakur - I had to constantly ask for updates, most of which received no answers. If you are looking for an efficient process, look elsewhere.

Just don’t. Started a home equity loan as a first time homebuyer. Because I was able to put 97,000 down on a 176,000 home. You would think this would motivate mutual to push the loan through. I have a great credit score and good work history. Apparently taking a year off to go to school is not good enough. Mind you this dragged on for months. All through the process they would request ridiculous items such as a letter from my employer that it’s OK for me to live in Baltimore and work in northern Virginia. They wanted a letter from my employer guaranteeing that I would work 30 hours a week even though I’m not listed as a salary employee. The hoops they try and make you jump through are ridiculous. I can’t warn people enough.

Perfect Experience I have been working with Renee and this relationship is perfect. She was helpful in answering all of my questions and worked around my crazy schedule. Other lenders that I looked at were like high pressure used car salesmen. I was receiving multiple emails and calls each day, I did not like this. Renee was perfect, we set up times to talk, and she respected my time and I now have all the help and answers I need.