Service at it's finest! Jim Scheffler and his team were instrumental during the prequalification and application process. He informed us of all the available programs that were out there and answered any question we had right away. We had wanted to make an offer on a property over a weekend and he was able to get us the information that we needed that same day. This is service at it's finest!

This company is very prompt with what… very prompt when making connections or returning information. This company is very prompt with what they do from the mortgage professionals all the way to the real estate professionals. The customer service was very welcoming and polite. And they were fast with call back and setting up appointments. Very great team.

Just don’t. Started a home equity loan as a first time homebuyer. Because I was able to put 97,000 down on a 176,000 home. You would think this would motivate mutual to push the loan through. I have a great credit score and good work history. Apparently taking a year off to go to school is not good enough. Mind you this dragged on for months. All through the process they would request ridiculous items such as a letter from my employer that it’s OK for me to live in Baltimore and work in northern Virginia. They wanted a letter from my employer guaranteeing that I would work 30 hours a week even though I’m not listed as a salary employee. The hoops they try and make you jump through are ridiculous. I can’t warn people enough.

Nick Zbair Nick Zbair has assisted with numerous mortgages thru the years. His vast knowledge of the available products is impressive and all encompassing. He is available to borrowers and their real estate agents without fail. We have recommended him to family and friends and they have obtained financing to provide for their borrowing needs. Nick has our highest recommendation without reservation. Thank you, Nick!

Reverse Mortgage review. We were satisfied with the attention and professional of the people that helped us get our Reverse Mortgage. Dominique Sinsay was our go to person with everything we needed to do.