My experience was exceptional! My experience was exceptional!! My loan officer, Rob F. was very instrumental in the mortgage loan process, loan processor Matt R. was very helpful in helping me gather documentation to submit for review. Overall, I’m very happy with my mortgage and the fast processing time.

My broker My broker, Jeremy Tarwater, has been amazing from the start. It was evident that he was invested in the outcome of my house purchase and cared about my family, not just a paycheck. That made all the difference in his customer service. He took the time to get to know us and was an ally throughout the entire process. I wish more businesses understood the value of customer relationships as much as Mr. Tarwater does.

Tony Fragale made our experience great. Tony Fragale made our experience great. I have dealt with mortgage companies on past houses, but really felt like Tony cared. Maybe he is just a really good salesman (in which case, props for that) but I didn't feel the need to shop around more with other banks because he made me comfortable.

The very best in his field! Mr. Dominique Sinsay is the number one agent in his career field. He’s the sole reason my disabled sister can now remain in her home. My sister faced losing her home because her income was being reduced by a third. She would not be able to make her mortgage payments. Her only hope was to apply for a HECM reverse mortgage that would eliminate her mortgage payments. However, this was a complex undertaking because of her bad credit score and extreme indebtedness. I worked on her behalf in an attempt to secure a reverse mortgage through Mutual of Omaha, the top-rated company for HECMs. We were put into contact with Mr. Sinsay who devoted hours of his time and walked us through the process and suggested ways we could improve her credit and debt to income ratio. Along the way we ran into many obstacles that Mr. Sinsay worked hard to overcome for her. For example, he personally contacted some of my sister’s biggest creditors to determine if they’d accept payment from this HECM loan should it be approved, further reducing her debt to income ratio to the point that it was acceptable. Through years of experience, skill, and determination he secured approval from Mutual of Omaha as well as the loan underwriters and the FHA. This was a Herculean task that I was afraid couldn’t be accomplished. Mr. Sinsay deserves all the credit for my sister being able to stay in her home. Many, many thanks! Jack M. Ivy, Jr. Colonel (ret), USAF

Shawn Shawn, was very informative and kept us informed. Unfortunately we did not reached an agreement with the seller, we will definitely recommend Mutual of Omaha mortgage to all our friends. The experience was very pleasant no haggle always looking out for his customer the way it should always be.