My Loan Officer made this experience… My Loan Officer made this experience quick and easy. Love it.. He was well knowledgeable about the company and the steps for pre approval. Eddie was soooo helpful. No changes are necessary keep up the good work..

Service at it's finest! Jim Scheffler and his team were instrumental during the prequalification and application process. He informed us of all the available programs that were out there and answered any question we had right away. We had wanted to make an offer on a property over a weekend and he was able to get us the information that we needed that same day. This is service at it's finest!

Scott Ponick is very knowledgeable Scott Ponick is very knowledgeable. I came across a problem on my credit report, regarding an account with my ex-husband. Scott promised he would help me. He had me get in contact with the right people at FHA and the issue was resolved and I got approved. I'm grateful to him and to Mutual of Omaha for having such a professional and caring agent.

Shawn Shawn, was very informative and kept us informed. Unfortunately we did not reached an agreement with the seller, we will definitely recommend Mutual of Omaha mortgage to all our friends. The experience was very pleasant no haggle always looking out for his customer the way it should always be.

I'd go elsewhere for home equity products I was guided to MoOM by Lending Tree when shopping for a home equity loan. The customer satisfaction reviews looked promising, so I contacted the Mortgage Loan Originator who had reached out to me and started their process for at least seeing what rates they offered. It's been 19 days since the process started and I still haven't received an offer OR been told the rate for the loan product that I inquired about. I can tell you the ins and outs of refinancing my existing mortgage (3.25%) into a shiny new higher rate with them, (6.50%). I can take on an additional $18k in unexplained fees tacked onto my mortgage if I like. If rates drop, in 6 months I can refinance again and maybe I'll eventually get back down to the rate I ALREADY have... I cannot say for certain what my rate would be on a home equity loan because the "loan underwriter" won't offer me one because it's not the "best choice" for me. The loan originator told me that it would put my combined rate (3.25% + ???) up to 6.74%, so it had to be at least 16%. Other lenders are between 8-9%, they're up around 16%. Just something to keep in mind. No idea if this is how the company as a whole treats home equity loans, or just the Maryland office.