No response other than replies here. Reported our silver stolen. 4/26/2024 Update : We have now filed complaints with the Massachusetts Attorney General, US Postal Inspection Service (their promise to promptly return our silver was sent by US mail), the Federal Trade Commission, and the FBI Financial Crimes This company has not responded to communication in over a week, and has neither supplied a tracking number nor returned our silver. We have told them repeatedly to return our sterling silver, and they have not. Another company has offered us 3x the amount they did (based on spot price, not retail), and the replacement cost is over 5,000USD. As far as we know, at this point, it has been stolen. Looks like we have to start procedures with law enforcement. TO BE CLEAR : at this time, they are still not returning our silver... It is absolutely a lie for them to say they return it promptly. Find a trustworthy company to sell your metals. To protect yourself, only communicate with this company in writing. The only phone calls we are making are to the Federal Trade Commission and the FBI if our stolen sterling silver is not in our possession by close of business tomorrow (April 25, 2024) in the exact same condition we shipped it. Thankfully, every single piece was carefully photographed. We have very well documented every email. We have already emailed twice this week. Four demands by email for the return of our property, which has not occurred. Zero response to any emails since they said they would send the tracking number, which has never happened. Don't be duped by their replies here pretending they are trying to be helpful.

Excellent service They paid to have items shipped to them. Then their offer was quick and very equitable!!!! I highly recommend this company.

Extremely fast turnaround Extremely fast turnaround. I received my check a week after sending them my jewelry. Highly recommend and will use them again.

The simplicity of the whole process The whole process was very easy and very prompt with a response. Very nice interactions with the staff. I received my payment as promised. I would recommend this place to anyone looking for this service

Selling gold is super easy!!! This is my second time selling jewelry and first time using this company & this experience was simple, fast & easy. If I need to use them in the future again I will. Highly recommend!