Chapter
BWAwesome support team Awesome support team. When I had difficulty and needed assistance on getting an account with them(STB), I immediately got that help and the problem resolved. The availability and readiness of the support team both on discord and website live chat and how quickly they resolve any problem is something one can count on. I am really impressed and satisfied with the service.
Eli Seward-Newly Funded Trader
USCustomer service is amazing and I love… Customer service is amazing and I love you guys for giving me this opportunity to make some money. I’m a funded trader finally, after two years plus of trading and thousands spent on accounts and education. Happy to be here with you guys
Shane Smith
GBGreat customer service! Great customer service if you are facing technical difficulties. No longer than 5-10 minutes wait for a response with a diagnosis to your issue! Swaggy you done well brother!
Elliot Moss
GBHad some issues with my trading… Had some issues with my trading platform being wrong after purchase. I contacted their support and it was instant help. Within an hour of my first message they had sorted everything for me. So far great experience with this firm.
Phil Seward
USImprovement areas Most pairs I trade have about half a pip difference between 8 cap on MT4 and 8 cap on TradingView. There have been a couple occasions where I’ve been kicked out of a trade and the 8 cap on TradingView was no where near my SL but I got kicked out on MT4. Only other thing I wish you’d change is that you can’t get stopped out during news. I understand not getting wicked in or taking unrealistic profits but to have good risk management I need a SL set at the right area. This forces me to close a good entry and position if news is coming out. Overall your customer service has been great. The payout and fees seem reasonable.