customer
GBAllen R Allen R. AKA Captain Ron Heather Ho is an amazing rep!!!! She handled my transaction with professional and responsible actions. I would ask her to handle any of my accounts without a question! I really don't know what else to say except why trust anyone else when you can access her talent! If I could give her 1 million stars, I would!
Patty Matthews
GBExtremely knowledgeable and can explain… Extremely knowledgeable and can explain information exactly the way you can understand. I’ve never seen such honesty and compassion at a business. Knowing whom you’re dealing with along with TRUST I feel safe and understand the process! Heather Ho definitely knows the market and she cares so much for her customers! I definitely would do this again
BG
GBI am 81 years young today I am 81 years young today. It has always been my lifetime wish to purchase precious metals. I wanted something I could touch. Heather Ho contacted me and on the very first conversation Heather demonstrated her product knowledge in a way that I could easily understand. I told what I wanted so she could explain the pros and cons to me. That she did in plain simple English.She became a person that I will always keep in contact with for many reasons. Five Stars on Earth, Unlimited stars in the Universe .
JustAnswer Customer
GBI ordered gold and silver I ordered gold and silver, which was to be shipped by a certain date. It wasn't, I got it about two weeks after I expected. Then it didn't go to the address I had specified so missed the first delivery. Then the next day FedEx gave wrong information all day and I told them I would pick it up, then it was delivered unexpectedly. Then, the gold was there but not the silver for whatever reason. It was a stressful and aggravating experience and it isn't over yet.
Sarah
GBHeather at Rosland Heather Ho has been fantastic! My Dad is not doing well and I needed to access and understand his account as his POA. Heather provided help and direction in a very easy to understand and informative manner, always having my Dads best interests in mind. I would recommend her to anyone looking to open an account. She is very knowledgeable and explains things in an easy to understand manner, very responsive and follows through to make sure all your questions and needs are met.