MyChargeBack

1441 Broadway, 3rd Floor, PMB #3111, 10018, New York, United States
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3.15
Based on 20 Reviews

5

45.00%

4

5.00%

3

10.00%

2

0.00%

1

40.00%
About MyChargeBack

MyChargeBack firmly believes that an open, free platform allowing consumers to share their experiences with service providers is a vital asset for any business. For us, it provides access to feedback that we might otherwise not receive. And we genuinely appreciate all legitimate comments that have been posted here, both positive and negative, because they have allowed us to resolve outstanding issues, improve our products and services and better serve our clients. Unfortunately, however, Trustpilot is a thoroughly unreliable platform for consumers who wish to determine the reliability of a merchant. The algorithms developed by its anonymous and unresponsive "Content Integrity Team" are poorly designed and, as a result, regularly delete legitimate 5-star reviews submitted by real consumers who have had genuine service-related experiences. For example, in 2023 alone, Trustpilot removed approximately 30 such 5-star reviews from our page. MyChargeBack would be pleased to provide copies of those deleted but legitimate reviews to anyone who asks. In addition, due to certain ambiguities in Trustpilot rules, many fake reviews posted by spammers, scammers, hackers, and competitors remain online, even though its so-called "Content Integrity Team" does claim it attempts to interdict them. As of August 30, 2022, Trustpilot had removed 551 fake reviews that were on this page, a full 70% more than those that remained. We are not the only ones who have noted Trustpilot's erratic policies. Indeed, similar observations have been posted on Trustpilot’s own Trustpilot page. Unfortunately, we have to conclude that the wide gaps in Trustpilot’s platform create an opportunity for those with ulterior motives to mislead potential and current clients. Instead of assisting consumers in making an educated decision whether to use our services, they may be left confused. Trustpilot is a discredited source. The constant monitoring and attempt at managing fake reviews, of course, requires a substantial commitment of time and manpower. Trustpilot's institutional negligence forces us to undertake that commitment in order to ensure as much as possible that the comments posted are legitimate. If you are a consumer who does seek informed advice about MyChargeBack, we have former clients worldwide who would be happy to share their real experience with you. If you would like to schedule a meeting or follow-up with someone on our team, please register directly on our website. Whether you chose to work with MyChargeBack or not, we wish you much success. And if you, like us, are a vendor, you are best advised to beware Trustpilot and opt to cooperate with one of its more dependable competitors instead.

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Kelvin Florness
CA

Not Good At Crypto Scams At first they seemed very helpful and gathered all of the information from me and did their cryoto trace report which cost me over 1700.00 CAN. My local law enforcement was not willing to help but it was stated in the report that Do not worry. Please contact us as we have a worldwide network of law enforcement that may be able to assist. That did not happen. The case was forwarded to the legal department and instead of concentrating on the Exchange were the Crypto was funnelled to Binance attention was given to exchanges leading up to them. Because of this my accounts were closed on my Crypto exchange and I have suffered bank restrictions. I asked for a quote to go after Binance but never did get one. It felt like the Crypto report was never read. Not very happy with their service.

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Peter Wong
NL

Oplichters en het kost nog veel geld… Oplichters en het kost nog veel geld ook. Wegblijven bij deze gasten! Gezien het antwoord geeft al aan dat ze totaal niet geinteresseerd zijn in hun klanten; I made payments to MyCB, to the so called lawyer firm Yoram Fay, had contact with a certain Saul, Evan, David, Nate, Andrew, Stevan and many others, or are these all ONE person? I have sent an Apostille to the so called lawyers firm and so on. I just do not understand that there are satisfied "clients". Maybe because they solve problems randomly. So far, to me, it's an other, money costing, scam company! Shame on you.

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DR. SYED JAFFERY
GB

Do not use them they are cheats Do not use them they are cheats, thier representative named Markus David, is an amateur doesn't know anything about raising chargeback... I was charged $3000 and all gone to dogs. when I tried asking for refund for not provinding the required service (Refund of my $100,000s not a single penny was recovered) infact I lost $3000 on top, So do not attempt them or hire them for services... YOU WILL LOOSE YOUR MONEY

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lrb
CA

Almost 3 years and counting It's been almost 3 years and I still have not been able to recover a cent. My first contact was May 3, 2021. The only case number I have to refer to was the first one given to me when I sent all the information.. case 197010. Last contact at this point was July 20, 2023. MyChargeBack has run a blockchain and apparently they need the police to process a KYC (know your customer) document. The police say it is not their jurisdiction. I've paid MyChargeBack for their service and for legal help. But I'm stuck in a circle. There's nothing they can do!!!! I'm so disappointed. UPDATE: On Mar 6, 2024 I received a call from Samuel Fainsod, of the Crypto and Cyber Forensic Investigation Department at MyChargeBack. He has been assigned to my case and we think there may be a path forward that has not yet been tried. I’m happy to see some progress on my case. Thanks for giving me some hope again.

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Benjamin Haynes
GB

White Glove Treatment White Glove Treatment. This company is all hands on deck. They're responsive, actively reaching out as the process of finding lost funds is being pursued. I'm still working with them and just received an incredibly well-prepared report of what happened to me behind the curtains with regard to the scam to which I fell prey. This makes the work of any detective complete, as they have everything they need on hand. With so many scams occurring post-pandemic, I would highly recommend anyone who has suffered a financial loss to work with the folks at MyChargeBack, as they are there for those who really need them. The regular, middle class, who are largely ignored by the police due to the massive amount of fraud being perpetrated on the public. These people are incredible. As a customer/client, I've never been so seen and helped, and it's been a huge encouragement through one of the most difficult times of my life.

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