It's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!

Entire process was very transparent Entire process was very transparent. I was given best rates on any given day and all of my questions were answer .

First Class Service Tom Navarro is a consummate professional. He took the time to explain every nook and cranny that I inquired about. Unlike other brokers in the past where I struggled to get straight answers, Tom was very concise and straightforward. Process was forthright, coherent and painless. Had a real sense that Tom was doing everything in my favor. Will be recommending to others! Thanks Tom!

Great communication, closed ahead of schedule I called Mike out of the blue one evening, after shopping intensely for the best interest rate we could comfortably afford for a SFH purchase. He was very receptive to helping me, and he listened to what we were looking for. My main issue with speaking to other lenders/loan officers was the BS they would insert into the conversation as to why I should go with them - basically the long used car salesman pitch. I got none of that from Mike. He was concise and straight to the point with exactly what we would be getting from Cal Loans Direct and the Lender, given our circumstances. They offered us the lowest rates we could find, but what really won me over was the transparency and openness we got from Mike and his team. He was very responsive via phone/text/email, answering questions throughout the process. We closed ahead of schedule and without a hitch. I absolutely recommend Mike and Cal Loans Direct for any purchases.

Cal Loans Rocks! Mike from Cal Loans was very responsive and professional. He thoroughly explained the process and answered all my questions in a straightforward manner and was very transparent which earned my trust. Additionally, Mike kept me apprised at every step of the way so that there were no surprises and no delays. A+ service. Would highly recommend for all your loan needs!