First Class Service Tom Navarro is a consummate professional. He took the time to explain every nook and cranny that I inquired about. Unlike other brokers in the past where I struggled to get straight answers, Tom was very concise and straightforward. Process was forthright, coherent and painless. Had a real sense that Tom was doing everything in my favor. Will be recommending to others! Thanks Tom!

Tom is the B.E.S.T! When we found Cal Loans Direct, Inc., through interest rate comparisons and reviews, Tom Navarro stood out as a person with integrity and great service. Our experience with him was even better than expectations from reviews! He was personable, prompt, patient, knowledgeable, and helpful at every step through both the mortgage application and home buying process. We will definitely seek Tom’s help again for any loan needs!

After researching several VA specific… After researching several VA specific lenders, Mike and his team were able to help me with my VA Re-Fi and beat those others by almost a full percentage point, with lower costs too. One weekend I had a question about some paperwork so I called to leave a voice mail. I was surprised when Mike answered from a golf course and had his processor send over the needed papers within the hour. I can’t tell you enough how much I recommend Mike and his team at Cal Loans Direct. They took an overly complicated and often stressful process and made it super easy.

It's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!

Tom made it an easy process and felt… Tom made it an easy process and felt like he truly was on my team to help us through this first time purchase. We greatly appreciate his dedication!