Tom at Cal Loans is 5-Stars PLUS Rates were good and I decided to look into refinancing. I found Tom Navarro through a quote request I made through bankrate.com, which is a reputable website. Tom was extremely responsive and efficient with his communication and handling of paperwork. I am also extremely confident I got one of the best deals I could working with Tom (best rate/lowest closing costs) as shopping around with the big banks was consistently more expensive. Tom is professional, courteous, and was able to get me results! Five-star PLUS.

It's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!

Tom is incredible to work with! Tom is incredible and we feel fortunate to have worked with him on our loans. He is extremely knowledgeable, thoughtful and strategic in helping his clients secure the best loans at the best interest rate. We worked with Tom to find the best lenders, and he always went above and beyond to find us the best rate. He was always transparent and made sure what he said is accurately reflected on the loan estimate. His communication was top-notch and always willing to clarify or explain something in the lending process. In the complex and often confusing world of loans and interest rate, Tom and Cal Direct Loans are a true gem! We highly recommend him and look forward to working with him again!

Easy thorough process Easy thorough process. Tom Navarro of Cal Loan Direct is the best loan officer I’ve ever worked with. The process is completely online but Tom is very responsive Answers every email,phone call promptly. Addresses any concerns to complete satisfaction

Best Way to Refinance! It was such an easy process to refinance online with the help of our loan broker! We still had immediate and close contact with him, and all paperwork was submitted and finalized electronically. We were able to do this based around our own schedule. This is definitely the way to go!