Shannon Lee
GBIt's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!
Mike White
GBI normally do not give reviews but in… I normally do not give reviews but in this case it is my pleasure. Tom Navaro and his team at Cal Loans Direct did a excellent job in obtaining my loan. Tom stayed in touch during the entire process and was available at all times to answer all my questions. I have been in and around the consumer finance industry since 1969 and I have never seen a company do a better job. I highly recommend anyone looking for real estate financing to use Tom and his team at Cal Loans Dircet.
Aisha
GBGreat communication, closed ahead of schedule I called Mike out of the blue one evening, after shopping intensely for the best interest rate we could comfortably afford for a SFH purchase. He was very receptive to helping me, and he listened to what we were looking for. My main issue with speaking to other lenders/loan officers was the BS they would insert into the conversation as to why I should go with them - basically the long used car salesman pitch. I got none of that from Mike. He was concise and straight to the point with exactly what we would be getting from Cal Loans Direct and the Lender, given our circumstances. They offered us the lowest rates we could find, but what really won me over was the transparency and openness we got from Mike and his team. He was very responsive via phone/text/email, answering questions throughout the process. We closed ahead of schedule and without a hitch. I absolutely recommend Mike and Cal Loans Direct for any purchases.
CHris Macias
GBTom Navarro - GREAT SERVICE! Tom Navarro - Excellent Service! Tom was extremely helpful, responsive, and knowledgeable in all aspects of the process. Everything went smooth like butter with all of our questions answered promptly. Couldn't have been happier. Thanks Chris M.
Ernesto
GBFirst Class Service Tom Navarro is a consummate professional. He took the time to explain every nook and cranny that I inquired about. Unlike other brokers in the past where I struggled to get straight answers, Tom was very concise and straightforward. Process was forthright, coherent and painless. Had a real sense that Tom was doing everything in my favor. Will be recommending to others! Thanks Tom!