Shannon Lee
GBIt's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!
Arturo Luna
GBTom at Cal Loans is 5-Stars PLUS Rates were good and I decided to look into refinancing. I found Tom Navarro through a quote request I made through bankrate.com, which is a reputable website. Tom was extremely responsive and efficient with his communication and handling of paperwork. I am also extremely confident I got one of the best deals I could working with Tom (best rate/lowest closing costs) as shopping around with the big banks was consistently more expensive. Tom is professional, courteous, and was able to get me results! Five-star PLUS.
william randall
GBEasy thorough process Easy thorough process. Tom Navarro of Cal Loan Direct is the best loan officer I’ve ever worked with. The process is completely online but Tom is very responsive Answers every email,phone call promptly. Addresses any concerns to complete satisfaction
Ivy
GBTom has been my loan guy for the last… Tom has been my loan guy for the last purchase of my home and my refi... he made the process so easy and quick! He’s so knowledgeable, reliable and most importantly he was upfront with all the cost/fee from the beginning. He would answer all my questions within minutes if not seconds from my texts/phone call. Overall, I’m very satisfied and happy with the work that they provided and highly recommended!
Ernesto
GBFirst Class Service Tom Navarro is a consummate professional. He took the time to explain every nook and cranny that I inquired about. Unlike other brokers in the past where I struggled to get straight answers, Tom was very concise and straightforward. Process was forthright, coherent and painless. Had a real sense that Tom was doing everything in my favor. Will be recommending to others! Thanks Tom!