Tom at Cal Loans is 5-Stars PLUS Rates were good and I decided to look into refinancing. I found Tom Navarro through a quote request I made through bankrate.com, which is a reputable website. Tom was extremely responsive and efficient with his communication and handling of paperwork. I am also extremely confident I got one of the best deals I could working with Tom (best rate/lowest closing costs) as shopping around with the big banks was consistently more expensive. Tom is professional, courteous, and was able to get me results! Five-star PLUS.

After researching several VA specific… After researching several VA specific lenders, Mike and his team were able to help me with my VA Re-Fi and beat those others by almost a full percentage point, with lower costs too. One weekend I had a question about some paperwork so I called to leave a voice mail. I was surprised when Mike answered from a golf course and had his processor send over the needed papers within the hour. I can’t tell you enough how much I recommend Mike and his team at Cal Loans Direct. They took an overly complicated and often stressful process and made it super easy.

Easy thorough process Easy thorough process. Tom Navarro of Cal Loan Direct is the best loan officer I’ve ever worked with. The process is completely online but Tom is very responsive Answers every email,phone call promptly. Addresses any concerns to complete satisfaction

Tom is the B.E.S.T! When we found Cal Loans Direct, Inc., through interest rate comparisons and reviews, Tom Navarro stood out as a person with integrity and great service. Our experience with him was even better than expectations from reviews! He was personable, prompt, patient, knowledgeable, and helpful at every step through both the mortgage application and home buying process. We will definitely seek Tom’s help again for any loan needs!

It's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!