Aisha
GBGreat communication, closed ahead of schedule I called Mike out of the blue one evening, after shopping intensely for the best interest rate we could comfortably afford for a SFH purchase. He was very receptive to helping me, and he listened to what we were looking for. My main issue with speaking to other lenders/loan officers was the BS they would insert into the conversation as to why I should go with them - basically the long used car salesman pitch. I got none of that from Mike. He was concise and straight to the point with exactly what we would be getting from Cal Loans Direct and the Lender, given our circumstances. They offered us the lowest rates we could find, but what really won me over was the transparency and openness we got from Mike and his team. He was very responsive via phone/text/email, answering questions throughout the process. We closed ahead of schedule and without a hitch. I absolutely recommend Mike and Cal Loans Direct for any purchases.
Ivy
GBTom has been my loan guy for the last… Tom has been my loan guy for the last purchase of my home and my refi... he made the process so easy and quick! He’s so knowledgeable, reliable and most importantly he was upfront with all the cost/fee from the beginning. He would answer all my questions within minutes if not seconds from my texts/phone call. Overall, I’m very satisfied and happy with the work that they provided and highly recommended!
Micaela Sepulveda
GBTom Navarro is the best!!! Tom Navarro is the best in the business! He is extremely helpful, attentive, responsive, focused, knowledgeable, and always available. He is very well informed in all areas and provides a great service while also helping his client get the best! He was highly recommended by a few friends and I can totally see why. I appreciate all of his hard work and dedication to make everything happen with such ease!
Cross
GBFirst time for online mortgage refi First time we have ever dealt with mortage or refi on line. Read the reviews for Cal Loans and they were correct. In addition when u live in California it just makes sense to deal with a California company. Our broker was Mike Combe. He was personable, professional and knew his products. A positive experience all around and handled totally by emails, phone calls, wire transfers. We would recommend Cal Loans to friends and utilize their services again. Refi on our son and DIL house.
Shannon Lee
GBIt's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!