Easy thorough process Easy thorough process. Tom Navarro of Cal Loan Direct is the best loan officer I’ve ever worked with. The process is completely online but Tom is very responsive Answers every email,phone call promptly. Addresses any concerns to complete satisfaction

Tom at Cal Loans is 5-Stars PLUS Rates were good and I decided to look into refinancing. I found Tom Navarro through a quote request I made through bankrate.com, which is a reputable website. Tom was extremely responsive and efficient with his communication and handling of paperwork. I am also extremely confident I got one of the best deals I could working with Tom (best rate/lowest closing costs) as shopping around with the big banks was consistently more expensive. Tom is professional, courteous, and was able to get me results! Five-star PLUS.

Best Way to Refinance! It was such an easy process to refinance online with the help of our loan broker! We still had immediate and close contact with him, and all paperwork was submitted and finalized electronically. We were able to do this based around our own schedule. This is definitely the way to go!

Tom Navarro is the best!!! Tom Navarro is the best in the business! He is extremely helpful, attentive, responsive, focused, knowledgeable, and always available. He is very well informed in all areas and provides a great service while also helping his client get the best! He was highly recommended by a few friends and I can totally see why. I appreciate all of his hard work and dedication to make everything happen with such ease!

It's been a pleasure working with Tom… It's been a pleasure working with Tom Navarro. He was so helpful with the refinance process, and answered all my questions, and there were many. He is a true professional and gentleman. I shopped around extensively for the best rates and not only got the best rate, but exceptional customer service. I will definitely be returning as a client should I need mortgage/refinancing needs. I'm a happy customer!