John
GBI'm 71 I'm 71, and not computer Savey so, Just How easy, simple, effective, efficient the loan process is/was. Five Stars!!!!
Jon Ryan
GBAllie at Rocket Loans very helpful/patient with a sync problem. I applied for a personal loan with Rocket Loans. Some information in my application to Rocket Loans did not sync up with information in my existing Rocket Mortgage (that I have had for nine years). When I called Rocket Loans to talk with someone about my application dilemma, I was referred to a customer service person - Allie. My problem was perplexing, but Allie was very patient with me in trying to determine what was wrong and to solve my problem. Eventually, Allie was able to identify the glitch and the sync error was corrected. My loan processed and was approved. Thank you Allie for being so helpful and so patient with me!
Tere Romero Britton
GBJulia Hill and Christian Reyes are the best!!!! What the made the experience great for me was the interaction with the loan representative, Julia Hill as well as Christian Reyes, Rocket Mortgage. They both were very informative, polite and patient. It made my communication with them much more relaxing and enjoyable. Thanks!
Terry
GBI was having issues with Plaid on my… I was having issues with Plaid on my phone and Dominique was very helpful walking me through the steps to do it on computer.
Sharon Prince
GBVery easy to complete all steps-… Very easy to complete all steps- uploading documents, etc. did everything using my iPhone. Quickly approved and money deposited in my bank account within 2 business days!