customer
GBExcellent experience. The process was simple. The application process was so simple. The way it was set up made me feel very comfortable and my personal info would be safe.
Jon Ryan
GBAllie at Rocket Loans very helpful/patient with a sync problem. I applied for a personal loan with Rocket Loans. Some information in my application to Rocket Loans did not sync up with information in my existing Rocket Mortgage (that I have had for nine years). When I called Rocket Loans to talk with someone about my application dilemma, I was referred to a customer service person - Allie. My problem was perplexing, but Allie was very patient with me in trying to determine what was wrong and to solve my problem. Eventually, Allie was able to identify the glitch and the sync error was corrected. My loan processed and was approved. Thank you Allie for being so helpful and so patient with me!
Gina S
GBI had a great experience and it was… I had a great experience and it was very easy to navigate through the process online and they were great about emailing right away and letting me know how much I was approved for and in just a few days the money was in my account. I totally recommend using Rocket loans, and Rocket Mortgage as everyone is very easy to work with.
Terry
GBI was having issues with Plaid on my… I was having issues with Plaid on my phone and Dominique was very helpful walking me through the steps to do it on computer.
Krystal
GBCouldn’t be happier Taking out a personal loan through Rocket Mortgage couldn’t have been easier. But the biggest surprise was how fast the process took!! From application (online) to receiving my funds took LESS THAN 24 hours!! I was really in disbelief when I went into my account and there it was. Thanks for making this process easy, understandable and fast!!