John
GBTurnabout is fair play… I’ve had my mortgage with Rocket for many years and simply wish to access the equity I’ve built up. Yet they feel compelled to charge unwarranted fees as if I am new customer like title search, appraisal, closing fees, etc. Don’t understand such business practice that now drives me to shop for better detail if no reciprocal loyalty or advantage. As a result I’m shopping other fintech options.
Jay
GBMcKayla was amazing McKayla was amazing! She was patient in helping me with online issues and getting approved. I would use Rocket Mortgage again.
Terry
GBI was having issues with Plaid on my… I was having issues with Plaid on my phone and Dominique was very helpful walking me through the steps to do it on computer.
Blenda
GBEasy & clear process The initial options offered matched the actual loan information. The process was simple and clear.
S. Q.
GBI love the fully online experience I love the fully online experience. It was super simple and hasslefree. Only comment I have is the interest rates are very high, as well the finders fee. I needed a loan of 7500 and ended up with only 6900 after the fees. I made it work, but not ideal. I do like that there are no fees for paying off early because I will absolutely be paying this loan off as early as possible to avoid three grand in interest fees.