Tracy Ortez
GBGreat experience with Rocket Loans My first encounter was with Blake Buchanan. He was in mortgage loans because I was researching an equity loan but didn’t qualify. He got me to the personal loan department and they sent a link for the necessary application. It was a short and easy process. Had my money the next day. I highly recommend Rocket Loans for their ease, convenience and professionalism.
Jon Ryan
GBAllie at Rocket Loans very helpful/patient with a sync problem. I applied for a personal loan with Rocket Loans. Some information in my application to Rocket Loans did not sync up with information in my existing Rocket Mortgage (that I have had for nine years). When I called Rocket Loans to talk with someone about my application dilemma, I was referred to a customer service person - Allie. My problem was perplexing, but Allie was very patient with me in trying to determine what was wrong and to solve my problem. Eventually, Allie was able to identify the glitch and the sync error was corrected. My loan processed and was approved. Thank you Allie for being so helpful and so patient with me!
Terry
GBI was having issues with Plaid on my… I was having issues with Plaid on my phone and Dominique was very helpful walking me through the steps to do it on computer.
customer
GBExcellent experience. The process was simple. The application process was so simple. The way it was set up made me feel very comfortable and my personal info would be safe.
John
GBI'm 71 I'm 71, and not computer Savey so, Just How easy, simple, effective, efficient the loan process is/was. Five Stars!!!!