John
GBTurnabout is fair play… I’ve had my mortgage with Rocket for many years and simply wish to access the equity I’ve built up. Yet they feel compelled to charge unwarranted fees as if I am new customer like title search, appraisal, closing fees, etc. Don’t understand such business practice that now drives me to shop for better detail if no reciprocal loyalty or advantage. As a result I’m shopping other fintech options.
Tracy Ortez
GBGreat experience with Rocket Loans My first encounter was with Blake Buchanan. He was in mortgage loans because I was researching an equity loan but didn’t qualify. He got me to the personal loan department and they sent a link for the necessary application. It was a short and easy process. Had my money the next day. I highly recommend Rocket Loans for their ease, convenience and professionalism.
Terry
GBI was having issues with Plaid on my… I was having issues with Plaid on my phone and Dominique was very helpful walking me through the steps to do it on computer.
Jon
GBSimplicity of filling out a loan… Simplicity of filling out a loan application, and processing, speaking with knowledgable staff and being able to get things done rapidly. In addition Alli was great assisting me
Josephine D-Martinez
GBRocket loans made applying for a loan… Rocket loans made applying for a loan so easy! The money was in my account less than 24 hours later, saving me from huge embarrassment. Thank you Rocket Loans! I will be downloading all the apps and recommending y’all to everyone I know!