John
GBTurnabout is fair play… I’ve had my mortgage with Rocket for many years and simply wish to access the equity I’ve built up. Yet they feel compelled to charge unwarranted fees as if I am new customer like title search, appraisal, closing fees, etc. Don’t understand such business practice that now drives me to shop for better detail if no reciprocal loyalty or advantage. As a result I’m shopping other fintech options.
John
GBI'm 71 I'm 71, and not computer Savey so, Just How easy, simple, effective, efficient the loan process is/was. Five Stars!!!!
Terry
GBI was having issues with Plaid on my… I was having issues with Plaid on my phone and Dominique was very helpful walking me through the steps to do it on computer.
Tracy Ortez
GBGreat experience with Rocket Loans My first encounter was with Blake Buchanan. He was in mortgage loans because I was researching an equity loan but didn’t qualify. He got me to the personal loan department and they sent a link for the necessary application. It was a short and easy process. Had my money the next day. I highly recommend Rocket Loans for their ease, convenience and professionalism.
Krystal
GBCouldn’t be happier Taking out a personal loan through Rocket Mortgage couldn’t have been easier. But the biggest surprise was how fast the process took!! From application (online) to receiving my funds took LESS THAN 24 hours!! I was really in disbelief when I went into my account and there it was. Thanks for making this process easy, understandable and fast!!