Josephine D-Martinez
GBRocket loans made applying for a loan… Rocket loans made applying for a loan so easy! The money was in my account less than 24 hours later, saving me from huge embarrassment. Thank you Rocket Loans! I will be downloading all the apps and recommending y’all to everyone I know!
Jay
GBMcKayla was amazing McKayla was amazing! She was patient in helping me with online issues and getting approved. I would use Rocket Mortgage again.
Jon Ryan
GBAllie at Rocket Loans very helpful/patient with a sync problem. I applied for a personal loan with Rocket Loans. Some information in my application to Rocket Loans did not sync up with information in my existing Rocket Mortgage (that I have had for nine years). When I called Rocket Loans to talk with someone about my application dilemma, I was referred to a customer service person - Allie. My problem was perplexing, but Allie was very patient with me in trying to determine what was wrong and to solve my problem. Eventually, Allie was able to identify the glitch and the sync error was corrected. My loan processed and was approved. Thank you Allie for being so helpful and so patient with me!
Esther
GBI spoke to Allie from Rocket Loan she… I spoke to Allie from Rocket Loan she was an amazing person who help me step by step during processing my application loan. I would recommend Allie and give her a 110% for her performance talking to me over the phone. Thank you Allie for your patience in guiding me through this Loan process.
John
GBTurnabout is fair play… I’ve had my mortgage with Rocket for many years and simply wish to access the equity I’ve built up. Yet they feel compelled to charge unwarranted fees as if I am new customer like title search, appraisal, closing fees, etc. Don’t understand such business practice that now drives me to shop for better detail if no reciprocal loyalty or advantage. As a result I’m shopping other fintech options.