Dillon P
GBMark and his team at Pearl in Yucca… Mark and his team at Pearl in Yucca Valley CA were great! I felt like out of all the people that were supposed to be working for me throughout my long house buying process The ladies and gentlemen at Pearl were the only ones working with my best interest in mind. If ever need a mortgage company in the future Mark, Amanda, Karen and Zack will be my first call. Thanks again for the professional and courteous treatment
Amy Matuga
GBHorrible experience with no loan!!!! My parents tried to get a loan a year ago from PERL and the loan officer they used was James Counihan, Needless to say, horrible communication and they did not receive a loan!!!! Issued a bogus "Pre-approval" letter that meant absolutely nothing. James never called or emailed to update or inform any part of the loan process or status. Had to call the main office line to have him paged so that he could call back. Botched the loan causing them not to have anywhere to live! Glad to hear that PERL got bought out by another company and that James Counihan now works at Chase Mortgage. But if you do go to Chase for a mortgage, don't use him. He's a horrible loan officer.
Kimberly
GBProfessional, Prompt and Friendly! From our initial phone call with Deb to talking with Cheryl and Jennifer, our entire process was easy and very positive. I have heard that buying a house is one of the most stressful things you can do but everyone at PERL Mortgage helped the process go smoothly and I wasn't stressed at all!! We are so thankful for all of the amazing help in approving us for our first home. Thank you all so much :)
Joe
GBNot enough stars to give! Mark at Perl was amazing throughout the process. I just closed on my new house today! During the entire process, Mark was always available by phone and email to field any questions I had. Even on Christmas day! It was their customer service that ultimately led me to select them over the other lenders I received quotes from. Not only was Mark able to match or beat the numbers I was quoted by the others, he flat out treated me better as well.
Abraham and Miriam Rosales
GBGreat Experience Great Experience I would definitely recommend Perl Mortgage for someone looking to get a home loan. The people we worked with were very knowledgeable in answering our questions even after the closing of our house. Albron Hana takes the time to educate you on what to expect and on things to look for in the place you are thinking of buying. Betsy Santellano is very knowledgeable about the loan documents and processes as well. She is friendly and easy to talk to if you have concerns.