Luis & Jackie
GB100% Reccomend Overall had such a great experience with PERL they truly live by their motto and are quick to help with any situation. David Vasquez was who helped us since day one and he ensured not one detail was missed and really worked well with our realtor to make sure everyone was on the same page and nothing was lost in translation. Definitely 5 star service and will be recommending to anyone needing a mortgage company!
Kristin
GBSO HELPFUL! PERL made this easy on us! Every employee that helped us refinance our home was over the top helpful. We had a great expierence at PERL. We were always able to reach the employees via phone and email after “normal” business hours to ask questions that we had, or to just discuss the process further so we made sure we understood everything that was happening, and to have clarity on the next steps when it came to our refinancing. All in all, the thing I love best about PERL is how easy they made the process of refinancing our home to be. We refinanced in a timely manner, which was nice, too. I would recommend PERL Mortgage to anyone.
Amy Matuga
GBHorrible experience with no loan!!!! My parents tried to get a loan a year ago from PERL and the loan officer they used was James Counihan, Needless to say, horrible communication and they did not receive a loan!!!! Issued a bogus "Pre-approval" letter that meant absolutely nothing. James never called or emailed to update or inform any part of the loan process or status. Had to call the main office line to have him paged so that he could call back. Botched the loan causing them not to have anywhere to live! Glad to hear that PERL got bought out by another company and that James Counihan now works at Chase Mortgage. But if you do go to Chase for a mortgage, don't use him. He's a horrible loan officer.
Abraham and Miriam Rosales
GBGreat Experience Great Experience I would definitely recommend Perl Mortgage for someone looking to get a home loan. The people we worked with were very knowledgeable in answering our questions even after the closing of our house. Albron Hana takes the time to educate you on what to expect and on things to look for in the place you are thinking of buying. Betsy Santellano is very knowledgeable about the loan documents and processes as well. She is friendly and easy to talk to if you have concerns.
Kimberly
GBProfessional, Prompt and Friendly! From our initial phone call with Deb to talking with Cheryl and Jennifer, our entire process was easy and very positive. I have heard that buying a house is one of the most stressful things you can do but everyone at PERL Mortgage helped the process go smoothly and I wasn't stressed at all!! We are so thankful for all of the amazing help in approving us for our first home. Thank you all so much :)