deanna gardner
GBRUN! The mortgage went through several delays. They forgot to inform the insurance company and my homeowners ended up being canceled, which made my car insurance increase due to a canceled homeowners policy. They sent me a refund check, but emailed me that it never cashed. They sent it to the home I was renting, not the home they helped me purchase. Their title department didn't get the paperwork to the notary in enough time to print it all out and get here by the appointment time. They are nice people who are disorganized and have poor communication between departments. There is not one part of this process that went smoothly.
Nasly Sanandres
GBI had an outstanding experience with Steve Hopkins I had an outstanding experience with Steve Hopkins, and I am more than happy to share what made it so exceptional. Steve's service and support were truly remarkable – he went above and beyond to ensure my needs were met. His attention to detail was impressive, and he took the time to explain everything thoroughly, leaving no room for confusion. What stood out the most was his proactive approach to information sharing; he provided all the necessary details and worked diligently to present the best options tailored to my situation. Steve's dedication was evident in his hard work, and his financial advice was both valuable and sound. I feel confident in referring friends and family, as Steve's professionalism and commitment to delivering the best possible service have made a lasting impression on me. He always answered my calls. It doesn't matter the time or the day
Andrey Yun
GBHome Loan Specialist - Great Experience We have the most amazing experience working with Terry Wiyrick, Home Loan Specialist. From the start he was very professional, knowledgeable and thoughtful. The best work ethics, great attitude and attention to detail, flexibility and time efficiency that’s all about Terry’s work. Highly recommend!
Brittny Trudelle
GBTravel nurse approval As a travel nurse, getting a mortgage can be difficult. Every mortgage lender turned me away during the process except for Matt. He worked hard day and night to get the job done and answered all of my phone calls no matter how unimportant they were. I didn’t believe one person could have so many 5 star reviews until I worked with him and realized it was because no one is better than him. Trust Matt to get the job done! It was a process but one worth it all.
James
GBWe Were Just a Transaction. We've been followers of Dave for years and have been applying his principles to our finances until we decided to get a home with Churchill Mortgage. I would NOT advise Churchill. Our loan officer did not know anything, was very passive, gave excuses, and would give a fake apology if he made a mistake. After we finally closed, we were notified (in writing) that Churchill would retain our loan and remain our servicer for the entirety of our loan, and our loan would not be transferred. After only three payments to Churchill, our loan is scheduled to transfer to a mortgage company with unethical standards filed with BBB, CFPB, and many lawsuits. We went with Churchill because we felt and did our due diligence that they were the best option. Now we realize we were just a transaction and were not taken care of.