Thorough and Informative! James was very informative and really made sure I understood my student loan path planned. Following the video call, I received detailed instructions about the next steps. Lady was also speedy with the reminder/signature emails. Thank you!

Consistently saves me so much time...... Consistently saves me so much time, anxiety, and money too. Anyone who mentions Financial Aid at work gets this phone number

I had a very helpful appointment with… I had a very helpful appointment with Melanie! She was friendly and explained things very well. I learned a lot about loan repayment and forgiveness that I had no clue about. I definitely feel much more relieved now about paying my loans back.

I feel like more explanation and… I feel like more explanation and clarity should be given to new customers like myself. I am still a bit confused about how all this kind of works and who is my main contact person to reach for any information that I may have.

Catalina is very knowledgeable and not… Catalina is very knowledgeable and not to mention friendly. It was not only a learning experience about the ropes of student loans but a pleasure talking with her. She always makes sure you understand.