Daniel Johnson
GBQuick and easy. Great customer service Process was fairly simple. Customer service was on point and followed up on progress of loan.
Melissa
GBExcellent Experience! I was very pleased with the customer service I received from Credit Direct. Matthew was able to answer all my questions and thoroughly went over all my options. He did not try pushing me into anything, simply gave me my options, reviewed them with me, answered questions, and allowed me to decide what was best for my situation.
Gwendolyn
GBVery pleased with the prompt… I was quite pleased with the prompt service I received as well as with the representative that I worked with: Dan Rosenfeld. He took time to respond and answer several questions that I had about the entire process. I thought it was going to take "several days" before I received a follow-up call...but I received a call back on the very same day I applied!
Lindy Brenes
GBKevin Kooi was great Kevin Kooi was great. He explained all options so clearly and why certain options made sense. He wasn’t pushy like so many other advocate I’ve dealt with. He provided an overall great experience. Thank you!
Roy Perkins
GBCredit Direct was great! Credit Direct was great! The process was a very nice experience. When I would hit a problem during the process, a Credit Direct representative would assist me making the process go smooth, being there to navigate me clear to the completion.