Cheri Avery Black
JMSo happy with SwanBitcoin support So happy with SwanBitcoin support. They are extremely responsive, fast and helpful. Head of biz, Dante Cook, is my top youtube go-to at daily re BTC...he is awesome at gathering a range of info and engaging in how he analyizes and shares it. Go Dante Go! Yay, SwanBTC!
Felipe Ford
GBSwan Bitcoin is NOT better! Might be WORSE! I was very excited to leave Coinbase and Kraken after the horrible experience I’d had. I downloaded the Swan bitcoin app and I was excited to finally be on an app that seemed to have a company that shared my values and the values of bitcoin more broadly! Boy was I wrong. I set up auto-draft ach to come out of my checking account since I had intended on being out of the country for an extended period of time. Since the day I had selected was had already passed. So obviously it won’t clear out my checking account that I NEEDED for the trip I had planned to enjoy the having while in ATL getting a visa to visit an African Nation, RIGHT?! WRONG, WRONG, WRONG, WRONG! It came out early and ruined my trip and pushed back my trip to Africa to marry my Fiancé. Where I come from we have a say: “He who is faithful in what is little, will be faithful in much.” Swan Bitcoin clearly cannot handle something simple like this, that does not inspire the confidence I need for them to be trusted with handling my money! If they don’t trip over themselves to make this right, I’m going to jump down off Olympus and show them why treating customers like turds won’t be tolerated anymore. Updates to follow!
Chad Jennens
GBLoyal Customer I'm so glad I have stuck with Swan for these last 2 years. Customer service is prompt and thorough. They keep me informed and uptodate with all the news and developments effecting the Bitcoin market. Safe and Secure Bitcoin purchases and withdrawls to my private wallet. Swan has improved its company on a regular basis, giving we the customers an even better product each time.
Garrett
GBSwan is top-notch Swan is top-notch! Fast and competent customer service.
PorcuPaul Nerdin
GBExcellent help despite inexperience Not familiar with the intricacies of IRAs, but the process was very easy and I was helped along the entire way. Great service!