Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.

Very and happy with transaction Very happy with Joni and Fred .They were both very helpful In transferring my retirement Ira and Fred explained all to us as far as investing. LOOK FORwARD TO WORKING WITH ALL IN FUTURE. They are knowledgeable and they seem willing to take a call readily and not make you feel it is an inconvenience.

Hands down a great experience Hands down, what made my experience with Gold Alliance great was Ms Tracy Hymes! She was a constant source of information, keeping me in touch all along the progress of my purchase, then going beyond the call of duty to act as my personal FedEx tracker, when a cyber glitch prevented me from doing my own tracking! This was my first experience purchasing gold online, and I was a bit nervous about what to expect, and had I made a mistake, etc. The crew coordinated everything perfectly, with Tracy keeping me in the loop. I would order again in a heartbeat!

Customer service I called to get information about the company. I wanted to purchase coins. I spoke with Kevin and he was very professional yet spoke In layman terms so I could understand. Joni helped me get my annuity surrendered and she was also very professional. My experience from start to finish was A+.

Excellent company with helpful agents. Dale and Joni were excellent. They were patient, answered our many questions and were very pleasant. They both spent time to explain everything in great detail that was easy to understand. Joni was amazing at helping to coordinate with my IRA company. It was stress free and smooth from start to finish. Thank you Dale and Joni!