My experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.

Kevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional. We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.

It is important to understand what a purchase or investment is, versus the fluctuation in prices. Compare to the stock market, this is a safe harbor like the the Real Estate. Everything, but especially the transparency. We are investing our money ( usually savings from our retirement accounts), and we want to make sure that our money is safe and productive.

Customer service was great Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.

Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.