Kevin Troy is knowledgeable Kevin Troy is knowledgeable, patient and kind. Because I am a newbie to the precious metals market, I felt very vulnerable to being taken advantage of. Thankfully, Kevin made me feel like I was being taken care of in the same manner he would care for his own mother! Thanks again for the great experience. :)

Kevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional. We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.

Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.

Excellent company with helpful agents. Dale and Joni were excellent. They were patient, answered our many questions and were very pleasant. They both spent time to explain everything in great detail that was easy to understand. Joni was amazing at helping to coordinate with my IRA company. It was stress free and smooth from start to finish. Thank you Dale and Joni!

My experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.