My experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.

First Purchase This was my first time to purchase precious metals. Kevin and James worked very patiently with me in making this investment. Each of them demonstrated knowledge and skill as they answered my questions and designed a package that met my needs. Thanks!

If I could give more stars I would If I could give more stars I would. From beginning to end the process and experience exceeding my expectations. Kevin Troy and Wendy Dividian were incredible to work with. Professional, but fun and kind, incredibly excellent communicator! Made everything very easy to understand! Going to send a referral or two your way next! Mind blown really! Thanks again!!!

Excellent I worked with Kevin Troy who was so patient and explained thoroughly the gold buying process. Kevin answered all my question and was super patient. The entire transaction was very secure. It was a pleasure dealing with him and I will definitely keep in touch with him.

Great for the purchase . . . not so great on the buyback. When I purchased some gold and silver from Gold Alliance, Fred Abadi was very helpful and professional and I enjoyed working with him. But when I needed to sell some of my gold, I was sent to Kyle who told me they had to make a 20% profit when they bought the gold back!! Fortunately, the spot price of gold had risen roughly 20% in the meantime so I was able to at least break even on my sale but I'll never use Gold Alliance again when I need to sell my gold. Buyer (actually, seller) beware!!