Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.

Excellent I worked with Kevin Troy who was so patient and explained thoroughly the gold buying process. Kevin answered all my question and was super patient. The entire transaction was very secure. It was a pleasure dealing with him and I will definitely keep in touch with him.

If I could give more stars I would If I could give more stars I would. From beginning to end the process and experience exceeding my expectations. Kevin Troy and Wendy Dividian were incredible to work with. Professional, but fun and kind, incredibly excellent communicator! Made everything very easy to understand! Going to send a referral or two your way next! Mind blown really! Thanks again!!!

Hands down a great experience Hands down, what made my experience with Gold Alliance great was Ms Tracy Hymes! She was a constant source of information, keeping me in touch all along the progress of my purchase, then going beyond the call of duty to act as my personal FedEx tracker, when a cyber glitch prevented me from doing my own tracking! This was my first experience purchasing gold online, and I was a bit nervous about what to expect, and had I made a mistake, etc. The crew coordinated everything perfectly, with Tracy keeping me in the loop. I would order again in a heartbeat!

Kevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional. We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.