Richard
GBDale was very good in answering all of… Dale was very good in answering all of my queries on the program. Trusting in an organization can only come with solid people. He is one.
Billy S.
GBCustomer service was great Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.
Nicolle
GBMy experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.
Jeri Jennings
GBExcellent I worked with Kevin Troy who was so patient and explained thoroughly the gold buying process. Kevin answered all my question and was super patient. The entire transaction was very secure. It was a pleasure dealing with him and I will definitely keep in touch with him.
Yvonne
GBHands down a great experience Hands down, what made my experience with Gold Alliance great was Ms Tracy Hymes! She was a constant source of information, keeping me in touch all along the progress of my purchase, then going beyond the call of duty to act as my personal FedEx tracker, when a cyber glitch prevented me from doing my own tracking! This was my first experience purchasing gold online, and I was a bit nervous about what to expect, and had I made a mistake, etc. The crew coordinated everything perfectly, with Tracy keeping me in the loop. I would order again in a heartbeat!