Billy S.
GBCustomer service was great Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.
John
GBGreat for the purchase . . . not so great on the buyback. When I purchased some gold and silver from Gold Alliance, Fred Abadi was very helpful and professional and I enjoyed working with him. But when I needed to sell some of my gold, I was sent to Kyle who told me they had to make a 20% profit when they bought the gold back!! Fortunately, the spot price of gold had risen roughly 20% in the meantime so I was able to at least break even on my sale but I'll never use Gold Alliance again when I need to sell my gold. Buyer (actually, seller) beware!!
Kathy
GBExcellent company with helpful agents. Dale and Joni were excellent. They were patient, answered our many questions and were very pleasant. They both spent time to explain everything in great detail that was easy to understand. Joni was amazing at helping to coordinate with my IRA company. It was stress free and smooth from start to finish. Thank you Dale and Joni!
Richard
GBDale was very good in answering all of… Dale was very good in answering all of my queries on the program. Trusting in an organization can only come with solid people. He is one.
Cecil
GBGold purchase I have worked with Brandon and Wendy. Both are very professional and customer focused. I am very pleased with both due ro their knowledge, business sense and attention to customer needs. It was a distinct pleasure in having their expertise available to handle my purchasing questions which then resulted in buying gold coins. Brandon and Wendy, thank you.