Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.

Kevin Troy is knowledgeable Kevin Troy is knowledgeable, patient and kind. Because I am a newbie to the precious metals market, I felt very vulnerable to being taken advantage of. Thankfully, Kevin made me feel like I was being taken care of in the same manner he would care for his own mother! Thanks again for the great experience. :)

Customer service I called to get information about the company. I wanted to purchase coins. I spoke with Kevin and he was very professional yet spoke In layman terms so I could understand. Joni helped me get my annuity surrendered and she was also very professional. My experience from start to finish was A+.

Brandon with Gold Alliance is so easy… Brandon with Gold Alliance is so easy to work with! He takes the time to educate you about the Gold and Silver market. I was a little apprehensive about putting my 401K savings into Gold Bouillon and Silver investment. Brandon was very patient and his staff, Wendy and Tish are exceptional assistants with all the details. I would highly recommend them if you are looking to convert your 401K and IRA to Gold and Silver!

Kevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional. We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.