Hands down a great experience Hands down, what made my experience with Gold Alliance great was Ms Tracy Hymes! She was a constant source of information, keeping me in touch all along the progress of my purchase, then going beyond the call of duty to act as my personal FedEx tracker, when a cyber glitch prevented me from doing my own tracking! This was my first experience purchasing gold online, and I was a bit nervous about what to expect, and had I made a mistake, etc. The crew coordinated everything perfectly, with Tracy keeping me in the loop. I would order again in a heartbeat!

Dale was very good in answering all of… Dale was very good in answering all of my queries on the program. Trusting in an organization can only come with solid people. He is one.

Customer service I called to get information about the company. I wanted to purchase coins. I spoke with Kevin and he was very professional yet spoke In layman terms so I could understand. Joni helped me get my annuity surrendered and she was also very professional. My experience from start to finish was A+.

My experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.

Customer service was great Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.