Kathy
GBExcellent company with helpful agents. Dale and Joni were excellent. They were patient, answered our many questions and were very pleasant. They both spent time to explain everything in great detail that was easy to understand. Joni was amazing at helping to coordinate with my IRA company. It was stress free and smooth from start to finish. Thank you Dale and Joni!
John
GBGreat for the purchase . . . not so great on the buyback. When I purchased some gold and silver from Gold Alliance, Fred Abadi was very helpful and professional and I enjoyed working with him. But when I needed to sell some of my gold, I was sent to Kyle who told me they had to make a 20% profit when they bought the gold back!! Fortunately, the spot price of gold had risen roughly 20% in the meantime so I was able to at least break even on my sale but I'll never use Gold Alliance again when I need to sell my gold. Buyer (actually, seller) beware!!
Nicolle
GBMy experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.
Dennis Curnutt
GBVery and happy with transaction Very happy with Joni and Fred .They were both very helpful In transferring my retirement Ira and Fred explained all to us as far as investing. LOOK FORwARD TO WORKING WITH ALL IN FUTURE. They are knowledgeable and they seem willing to take a call readily and not make you feel it is an inconvenience.
Magid
GBKevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional. We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.