Hands down a great experience Hands down, what made my experience with Gold Alliance great was Ms Tracy Hymes! She was a constant source of information, keeping me in touch all along the progress of my purchase, then going beyond the call of duty to act as my personal FedEx tracker, when a cyber glitch prevented me from doing my own tracking! This was my first experience purchasing gold online, and I was a bit nervous about what to expect, and had I made a mistake, etc. The crew coordinated everything perfectly, with Tracy keeping me in the loop. I would order again in a heartbeat!

Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.

It is important to understand what a purchase or investment is, versus the fluctuation in prices. Compare to the stock market, this is a safe harbor like the the Real Estate. Everything, but especially the transparency. We are investing our money ( usually savings from our retirement accounts), and we want to make sure that our money is safe and productive.

Excellent I worked with Kevin Troy who was so patient and explained thoroughly the gold buying process. Kevin answered all my question and was super patient. The entire transaction was very secure. It was a pleasure dealing with him and I will definitely keep in touch with him.

Customer service was great Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.