Kevin was very helpful. Knowledgeable about what we wanted. Explaining everything we wanted to know. Very professional. We transferred a large amount of money to the Gold account. We were not that experienced in this. The team was great. Never pushing anything on us. Explaining every detail. Patient, kind,thoughtful. Very reassuring with where our money goes.

Very and happy with transaction Very happy with Joni and Fred .They were both very helpful In transferring my retirement Ira and Fred explained all to us as far as investing. LOOK FORwARD TO WORKING WITH ALL IN FUTURE. They are knowledgeable and they seem willing to take a call readily and not make you feel it is an inconvenience.

Kevin Troy is knowledgeable Kevin Troy is knowledgeable, patient and kind. Because I am a newbie to the precious metals market, I felt very vulnerable to being taken advantage of. Thankfully, Kevin made me feel like I was being taken care of in the same manner he would care for his own mother! Thanks again for the great experience. :)

Friendly, helpful, knowledgeable, accommadating Our representative is guides us through the process each time and keeps in touch in between sales without being intrusive or pushy. Special requests, such as delaying shipment due to vacation, are handled smoothly.

It is important to understand what a purchase or investment is, versus the fluctuation in prices. Compare to the stock market, this is a safe harbor like the the Real Estate. Everything, but especially the transparency. We are investing our money ( usually savings from our retirement accounts), and we want to make sure that our money is safe and productive.