Anas
PSstrange account recover process Hello, i had a great experience on paxful, until recently i got scammed by a trader who asked me to verify they payment through some website, which appeared its a fishing website, i lost the money in my account and my account got stolen by the scammer, but thanks for paxful team for helping me restoring my account and banning that scammer from the platform, however, one thing i dont understand which is the scammer enabled the security questions on my account, and after restoring my account the security questions still enabled i cant do anything about it, i have sended emails to support team regarding this problem but no replys from their side, i have enabled 2FA to secure my account but still security questions enabled by the hacker, hope paxful team take a look at this series matter and stop ignoring my emails. otherwise paxful is great.
David
GBExtremely Frustrating Extremely Frustrating - No Customer Protection! I've had three terrible experiences on this site, and it's extremely frustrating. This latest incident with trade number RQBykw2G9KG has made me lose all confidence in their service. Three times I've been conned by sellers, and each time I've provided clear proof that my gift cards were misused after I handed them over. Yet, despite this evidence, my claims were always rejected, favoring the sellers. It's outrageous that customers have zero protection in these situations, especially when dealing with high-volume sellers. In my most recent case, I paid the seller, but they told me to cancel the trade. Because of this, I didn't mark it as paid, leading to more complications and a complete loss for me. Despite providing all necessary proof, the site still sided with the seller. I'm incredibly disappointed with this site. I expected better customer support, especially in transactions involving money and gift cards. I won't be using their service again, and I urge others to be very cautious. You might not get the support you need if something goes wrong.
Jada Scott
GBToo many Chinese scammers Stay away from the site if you love your hard earned money, too many scammers and the mod won’t help
Jimmy I
GBThis is an “okay” platform This is an “okay” platform. It just depends on the bitcoin prices that time frame or day. Make sure to use verified users There are scammers on there so be advised. I think I just got scammed for $500 trying to see my RazerGold gift card, but I’m calling to dispute the charge
Rohit meena
INI am faxfull customer There are too… I am faxfull customer There are too little moderator available now there someone trying to scam and the problem has been reported but no action has been taken by the company so I hopefully paxfull work in it to provide better experience to customer.thank you