My experience with B9 is great they… My experience with B9 is great they take the time out to help you with any financial situation you may have with them and the advances are a plus and helps u keep up with your credit score

Direct deposit is on time and really… Direct deposit is on time and really enjoy the spending perks that I earn from daily spending.

Great online account to get your… Great online account to get your paycheck faster than a normal bank. Service responses are answered within a timely manner. Only thing missing is the ability to make cash deposits into the account and connecting with plaid. Other than that I’d recommend giving them a try.

I filed a dispute #380451 in February… I filed a dispute #380451 in February for unauthorized charges. I received a response from Claim Dept stating claim was determined valid but I was only returned/ paid for only 4 transactions. Numerous others was not paid. I have sent several messages and the response I keep getting is it’s being handled by claim department. As of today I have yet to get a concrete answer as to when claims will be paid. Quite frustrating! Don't quite understand if claims were deemed valid but all claims were not paid. Sometimes banking at a brick and mortar is better because of situations listed above. Customer Service is not the greatest.

I love B9 I have only had B9 for a couple of months, and so far it has been a great online bank. I haven't had any issues, my money is always there 2 days early, and I can always get an advance when I need it😊.