Carter
GBExcellence in Client Service Exceptional and fair customer service. They are great about resolving concerns and respond right away, politely! Best client care team I have experienced with prop trading
AxaTrader
AII just got my funded account- 1800 loss bad data. No volume I just got my funded account after passing my Evaluation. Paid 150 USD. Decided to give it a try get 1 day count with a micro. Selected the wrong contract MNQH5 instead of MNQH4. the trades went thru. I lost 400 dollars in 12 seconds (really instant but I was like why I am showing 800 loss for 2 micro contract when market not moving) due to the incorrect data. Asked if they can amend that. They told me they couldn't. If the data glitch was 400 Positive. would they have honored it or told me its not valid..... Anyway, all funding companies are not the same. I know a few that would have just provided me with another account or remove the bad trades. Will not mention them here. Do your research. They told me contract had no Volume. Guessing only my contracts that went thru.
Ryan Schuh
GBGreat rules and Amazing customer service. Just received my first payout with Elite Trader Funding. I made my request on Monday, was approved Tuesday, and received payment Wednesday. Best rules in the industry!
Jeffrey D'Addario
GBI just received my first payout with… I just received my first payout with Elite Trader Funding. The process was well-explained and went off without a hitch. I've had a good experience with them. There was an issue a couple of weeks ago with an error for some traders (myself included) when they updated their dashboard, but after submitting a help ticket that issue was resolved in a fair amount of time.
Chanel R
GB$50K ELITEETF Failed Risk Adjust But Support Fixed It My $50K ELITEETF account did not stop my trailing drawdown after making drawdown plus $100 and I was trading and getting nicked for not taking profit. Then the account failed when I had equity in reserve. I reached out to customer support and explained the situation, and they fixed the risk parameters and erased the day. I am happy with the quick response and how it shows that they want good traders in-house and not just resets.