Giving precise and exact knowledge of how to increase your credit score I spoke with Shannon today at ex. 1035. She was very helpful and gave me a clear understanding of a lot of things that I honestly just did not know. She helped me understand how to improve my credit score and to see consistency in increasing my credit score. I appreciated that she took her time and gave me an understanding of information that is in the content of my credit reports. SHE DID NOT MAKE ME FEEL THAT SHE WAS JUST TELLING ME ANYTHING TO GET ME OFF THE PHONE. She really took her time and gave me a clear understanding. Great job Shannon!!!!!! Thank U sooo much!!!!!!

DISMAL Customer Service Skills I was harrassed by a credit analyst named Wesley Wells who claimed to work for the company, then SCREAMED at me on the phone “HOW COME YOU HAVEN’T DONE THIS YET.” When I responded “thank you for calling, goodbye,” he left a voicemail asking what happened and proceeded to tell me I was “excited” about hearing about these services.

Cancellation Process I called to cancel out my first initial payment until I'm ready and thought they were going to send me through the run arounds, but the cancellation was actually very easy. The woman didn't hassle me or anything. it was a great experience and very quick. I will be calling back restart, but at the moment I have a lot to do and only cancelled because I felt as though that I'm moving to fast and just started getting back on my feet and chose to take everything one step at a time. I definitely recommend Ovation to everyone and will inform friends and family of their service. Thanks Ovation

Good Kristi Williams was very helpful and pleasant.

Truly wonderful Truly wonderful, caring, honest and very helpful professionals at Ovation Credit Services. Each team member... Especially Mrs. Kelly!!!!, Kian, Christie and so many of there staff members have been very helpful with advising me on how to improve my credit score and keeping me updated every time something changes for the better or worst...but at the same time Ovations Credit Services professionals will have a resolution in place for there clients. I appreciate Kelly great advice on how to handle discrepancies on my credit report and what they do on my behalf. In fact my credit score have gone up already and the BEST IS YET TO COME... I'M PRAISING THE LORD FOR OVATIONS CREDIT SERVICES AND TRULY SAD/ HURT :( TO SEE THEM FOLD AND MOVE ON TO MERGE WITH ANOTHER AFFILIATED COMPANY. I will never forget Kelly, Kian, Christie and there entire wonderful professional team!! Thank you all very much for your excellent service and respect. I KNOW GOD HAS GREAT PLANS FOR YOU. GOD BLESS YOU:)