eric visselli
GBWonderful experience and result I had the pleasure of working with Brandon on a recent refinance. To be honest I responded to an offer in the mail and didn't expect much to come from it. That all changed when I spoke to Brandon that first time. His honest, no pressure approach and willingness to truly listen to my needs and goals really struck me. When he says he cares about helping the customer meet their financial needs, he is being sincere. Now that I am finished with the process, everything that Brandon had promised me on that first call including the terms, process and benefits were all spot on. He also followed up regularly with statuses and to answer any questions I might have. He even called after hearing I had gotten sick just to check up on me! In a world where good customer service is sorely lacking, Brandon is a diamond in the rough. I would highly recommend him to anyone looking for a loan.
Mary P.
GBDrew Was Outstanding! Drew Stancill was great to work with. We chose to go with him after a lot of research. He had competitive rates and was a great advocate for us. Our complicated VA refinance with cash out was a challenge but Drew kept us informed along the way and was always easy to reach when we had questions.
Kristen Leach
GBWe are very pleased with how Chris Gore… We are very pleased with how Chris Gore has handled our entire refinance process. He has been very polite, very professional and has stayed in constant contact with us throughout everything. We never once felt rushed or neglected. He made sure we understand everything and always called on a regular basis and kept us up to date on what was happening.
rcor
GBBe prepared for non stop emails, even after asking to be removed If you ever email them and ask to be taken off their email list, be prepared for snarky responses and ridiculous emails attempting to clutter your inbox even further. There is over 30 emails sitting in my inbox from this company when I sent a simple inquiry. After asking to be removed from their mailing list, I received responses such as "You emailed us. You take us off your mailing list. Thank you.". This is how they treat potential customers?!
Jane Smith
GBHad a consultation with an employee who… Had a consultation with an employee who made a crass joke and said he lied to the company to get a free vacation by saying he had COVID. Not impressed and did not move forward, we went with another company.