
Lynn
GBDO NOT USE HAUSIT IN SOUTH FLORIDA I recommend not using Team Hauseit in South Florida - Nick / Vickie's team. I have bought and sold homes in the past and this agency does next to nothing to help during the process and then the manager, Nick Oliver, simply defends himself and his team. I was very patient during the process until I couldn't take the poor service anymore. Thinking I would be assigned a new agent, they ended up telling me to just contact the seller directly going forward. Over the past few months I worked with them they: - Deceitful about the rebate - I decided to go with them for the rebate and they had me sign the agreement, when in the end, Nick told me I may not even get it anyway. They gave me no inclination until several months in. - Late to first showing - followed up by excuses - Put themselves first, not the client - since I was looking for a multi-family, it was not easy for her to make appointments for showings, which I can understand. She often said it was hard to get a hold of the agent but didn't seem to put much effort in. The straw that broke the back, was when she was confirming the day before a showing, I said I plan to make it with respect to the November 2023 Tropical Storm we were in the middle of. It floods 8 inches outside my complex and I don't drive my car out in flood water (???). Then she followed up after I stated that by saying, "let's try to make it" because it was hard for her to set up. When I talked to the manager in the end, he said "a lot of people are unaware of tropical storms that just pop up." No accountability. - Poor communication - often left me wondering if she received my email / text / call. I had to do all three to see if she got my message. In real estate when time is of the essence, it's nice for the agent to respond that the message was received or something, but I was often left wondering. The manager said it was a "personality issue" and I demanded a response. When I never did that. When I did hear back from her it happened several times that the property already had multiple offers. Time is of the essence, but apparently I expected too much according to Nick. - Never sent me one listing - I found all of my own listings. They never checked in to see how I was doing after not hearing from me for weeks. Then when I discussed with the manager in the end, he said I should have requested them to send listings. So they are not proactive. But she also didn't ask me if I want recommendations? - Unfamiliar with local closing processes - My own agent asked me questions she should have known or researched herself, lazy. I've never experienced an agent asking me real estate questions. I thought she was new, but apparently she'd been doing this for 9 years. She didn't want to talk to my lender (which is common during the closing process). - Left my questions unanswered - it was regular for her to say I don't know and then not follow up. Listings were incorrect or impartial on Zillow and she seemed to really not care or take time to help me. - Made me feel like I wasn't enough - Nick said my price point would be more fitting for me to contact sellers directly. I guess my $565k wasn't enough for them to take the time to help me. And the agent working for me would have made about $5k on the sale after my rebate. She did maybe about $200 worth of work IMO. - Did assist with paperwork - but I found blatant errors in my offer. It was obvious she didn't reread / double check my offer to the seller. Overall, these people just want your money with doing little to no work. When I brought things up, they blamed me and my personality. They don't take accountability for their poor and lazy work. And Nick even said, "what, do you want me to write you an apology letter?" Wow. Good luck house hunting.

angel
GBExcellent service, flat rate! I signed up for Hauseit after listing my apt for a week and getting 90% broker interest. After Hauseit listed my apartment on its sites, I had an open house, and ended up getting 5 offers (and I'm currently in contract), all near or above my asking price. Amazing deal, and I'd recommend them to everyone.

Connie Day
GB2 times successful Agent Assisted FSBO… This is the second time using Hauseit to sell our NYC co-op, we successfully sold in 2016 and now 2023 in a tougher market. Fantastic agent assisted FSBO services. Simple, seamless, and provides all the tools you need to be successful! Saved us thousands of dollars!!!

Marianne Hoogeveen
GBLovely to work with, definitely a good deal We used Hauseit for purchasing a co-op in New York. The agent we were matched with was very pleasant to work with, responsive and understanding. Due to Covid, the process was very much drawn out, and our agent was remote, but this didn't feel like a huge difference, since she stayed in contact throughout, and we tend to be quite hands-on anyway. The apartment we ended up in is absolutely gorgeous!

Liliana Celedon
GBWhat a wonderful real estate experience This was our first time buying in New York City and there was a lot to learn. I watched some very informative videos from Nick at Hauseit and contacted him to help us find a condo in Manhattan. He put us in contact with Dav Ren Gao, who ended up being our buyer's broker. Over 2 long weekends, Dav showed us 23 different places. He was very attentive, patient and knowledgeable. He responded to all of our questions in a timely manner and expertly guided us through the whole home buying process. We highly recommend Hauseit and our agent Dav Ren Gao.