Jennifer Jennifer, our loan processor, was absolutely amazing on getting our loan through in a timely manner. Past experiences were always a headache to deal with but Jenn and Kindly Loans made the process so much more enjoyable. Drew, loan officer, was able to walk us through our options and with his excellent communication, we were able to find a program to fit our needs. I will use Kindly Loans in the future and would recommend them to everyone.

The whole Refinance was a mess with… The whole Refinance was a mess with Kindly Loans. Started my refinance at the end of August, and it just got finished at the end of November, so 3 months. They original promised under 20 days for the whole process. Also they encourage me to pay 3grand for an appraisal after I had already paid $900. I had to fight to get them to choose a different appraisal company, but that took a month in itself. Also a week before signing they increased my closing costs by $4000 and said there was nothing they could do, it was just an unforeseen increase. I would have switched to a different company but it had already taken so long and we already paid for the appraisal I didn't want to start the whole process over. It felt like a trick to me to get me to go with them. At the start of the whole process Kindly loans was about $3000 cheaper than other lenders I had talked to, which was why I chose them. In the end not only was it a fiasco I ended up paying $1000 more than with the competitors. Never again!

Seemless Amazing service from start to finish. Kindly Loans is attentive with their customers from start to finish. My loan officer was responsive and communicating throughout the process. Highly recommend!

Fast and efficient! Fast and efficient, Ashleigh and Jeff were both prompt and straightforward.