This was our third "go-around" with RMF… This was our third "go-around" with RMF as the current real estate market has gone "ape" here in Maricopa county, AZ. Andrew has been very helpful with his keeping us up-to date with either email or phone calls. Our 3-4 week delay was due mostly because we were in the midst of a major landscaping project and we did not want the appraiser having to cope with a "construction zone". In the end, it proved very beneficial to us. We will be talking again in another year :)

You're in the best of hands with Karen White. No better way to express my appreciation. A take charge person without being controlling. She really does know how to get it done without any hic-cups. I wouldn't hesitate to recommend her to any family member or friend. Now if she only knew how to fix cars. Thanks, Karen.

Slow gruling process; never want to go thru again! Slow gruling process: numbers change constantly, very difficult to understand process. Amount of paperwork and signing proceedure totally archaic, (maybe was OK in 1950). Requests for documents and info absurdly aggravating; one day we need this, 2 days later we need xx, next day we need page 3 of xx. Seems like they figure if they torture you enough you will give up and go away! On the bright side, my primary customer service person was superb!

Confusion and questions Poor communication between client and lender. Way too long of a process. Disappointed with two appraisals. After the first was considered too high, we had to wait for a second to be scheduled, and completed. The first appraisal seemed thorough and took a little over an hour. The second left so many items unchecked, and took about twenty minutes. No attic inspection and no questions about the solar details, until a phone inquiry at a later time. Overall, not a very satisfying experience.

DONT DO IT!!! DONT DO IT!!!! My mum took a reverse mortgage in England of just £60,000 ($118,000 Australian) 18 years ago. She died recently and she owes interest to the bank the total of £255,000 (($505,000 Australia) with interest increasing £1,200 per month. ($2,378 Australian) It is a beautiful cottage and worth £400,000 ($792,000 Australia) and losing equity fast!! If she had lived for 2 and half more years they could have thrown her out of her house and she would have been 89 years old with no where to live!!!! Its terrible and disgraceful that the companies that sell Reverse Mortgages prey on the elderly and are told it’s a good idea but it should be BANNED!!!!! If you are thinking of a reverse mortgage - please please DON’T DO IT - Just DOWNSIZE and keep your money.