Diane Jones
GBGreat Customer Support My husband and I are very happy with our choice to roll some of our retirement funds into an gold-backed IRA with Birch Gold Group. The process for doing so was very simple. Since purchasing the gold, we have had a few occasions to call Birch Gold with questions. Their precious metals specialists have been very helpful and kind. I highly recommend Birch Gold.
Tom Tavor
GBFirst time buyer of precious metals First time buyer of precious metals. Found Birch Gold Group to be highly rated by several national organizations. Alen Amini was the specialist I dealt with and all my questions and concerns were fully explained to me which gave me confidence I had chosen the right company to do business with. I would recommend Birch Gold Group to family and friends without hesitation!
customer
GBThis was our first experience This was our first experience purchasing precious metals and I found everyone that I dealt with to be extremely helpful. Susan and James were very patient with explaining the process and taking the time to understand what our goals were. The transaction went exactly as they had described. My husband and I are very happy with our purchase and the Birch Gold Group.
David Nichols
GBWe were very pleased with the way all transactions were handled. We were very pleased with the way all of the agents spoke to us and the way our purchase and deliveries were handled. Everything was done in a very professional and courteous manner. Things were explained to us in a manner we could understood. Birch Gold will be highly recommended to ones we feel would benefit from your services. Thank you, David and Janice N
Diana Powell
GBBirch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.