David Nichols
GBWe were very pleased with the way all transactions were handled. We were very pleased with the way all of the agents spoke to us and the way our purchase and deliveries were handled. Everything was done in a very professional and courteous manner. Things were explained to us in a manner we could understood. Birch Gold will be highly recommended to ones we feel would benefit from your services. Thank you, David and Janice N
Diana Powell
GBBirch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.
Diane Jones
GBGreat Customer Support My husband and I are very happy with our choice to roll some of our retirement funds into an gold-backed IRA with Birch Gold Group. The process for doing so was very simple. Since purchasing the gold, we have had a few occasions to call Birch Gold with questions. Their precious metals specialists have been very helpful and kind. I highly recommend Birch Gold.
NK
GBThey earned my trust and were not salesmen. The Birch team was very professional. They answered all of my quesions and shared a lot of valuable information. The education they provided made it so easy to understand. Their expertise was impressive, yet it still felt personal.
William Jones
GBAppreciate the fact that there was no… Appreciate the fact that there was no sales pitch, just information. Stuart was extremely helpful and answered all of our questions thoroughly. Response and follow up times were always quick. Great service!