David Nichols
GBWe were very pleased with the way all transactions were handled. We were very pleased with the way all of the agents spoke to us and the way our purchase and deliveries were handled. Everything was done in a very professional and courteous manner. Things were explained to us in a manner we could understood. Birch Gold will be highly recommended to ones we feel would benefit from your services. Thank you, David and Janice N
Diana Powell
GBBirch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.
Andrew G
GBThe overall buying experience was seemless The overall buying experience was pleasant. I enjoyed how responsive the representatives at Birch Gold Group were. The representative communicated expectations and gracefully guided me through the process. I was able to seamlessly make my purchase. Afterwards Birch Gold Group followed up to ensure I was fully satisfied with my purchase.
Hate Robo Callers
GBThey Keep Calling Me They Keep Calling me saying i requested info. Never heard of them before. Called from a local number but the web site says there from Iowa.
customer
GBThis was our first experience This was our first experience purchasing precious metals and I found everyone that I dealt with to be extremely helpful. Susan and James were very patient with explaining the process and taking the time to understand what our goals were. The transaction went exactly as they had described. My husband and I are very happy with our purchase and the Birch Gold Group.