customer
GBThis was our first experience This was our first experience purchasing precious metals and I found everyone that I dealt with to be extremely helpful. Susan and James were very patient with explaining the process and taking the time to understand what our goals were. The transaction went exactly as they had described. My husband and I are very happy with our purchase and the Birch Gold Group.
JS
GBOur money Our money, the US dollar, is traded on trust. I wanted to trade my fiat currency for something tangible, for safe keeping. I worked with a gentleman who answered all of my questions without a condescending attitude. I've been encouraging family to convert their dollars as well.
Darrin
GBGreat Experience for First Time Buyer We were very, very impressed with the entire team at Birch Gold Group, especially being a first-time purchaser. Birch Gold gave us great information and walked us through the entire process to ensure we were taken care of and getting the most bang for buck regarding our budget. Most importantly, they delivered our precious metals faster than expected. :) You have earned a loyal customer, thank you.
David Nichols
GBWe were very pleased with the way all transactions were handled. We were very pleased with the way all of the agents spoke to us and the way our purchase and deliveries were handled. Everything was done in a very professional and courteous manner. Things were explained to us in a manner we could understood. Birch Gold will be highly recommended to ones we feel would benefit from your services. Thank you, David and Janice N
Diana Powell
GBBirch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.