recently did business with Birch Gold… recently did business with Birch Gold Group. The value of my investment was reduced by 40%, $50k is now less than $30k. I'm retired RN BSN living on SS. I was forced out of nursing because I refused a vaccination. My projected pension is now a 1/3 of what it was projected to be at 65. This pension barely pays for my health insurance. I had to live off savings for two years until I could get SS. I trusted them with 2/3 of my nest egg. I was steered toward the most risky speculative coin they have, 2023 Austrailian Florin. Sold to me at the equivalent of $3900 dollars per ounce. meanwhile they had other options that would have been more suited for my needs, at $2400 per ounce. Then I'm told that if I liquidate any or all of my investment it will only be at melt value. I may need a bit of this money in the near future. I will lose my shorts on these coins. Other coins would suit my needs better. These people don't take any time to get to know their client and what their needs my be. At least as a nurse my job revolved around advocating for my patients needs. The only needs Birch Gold is interested in is profits and maximum commissions. These people would let patients die if it benefitted their bottom line. I Doubt I will ever break even. I will never recommend Birch gold to anyone.

This was our first experience This was our first experience purchasing precious metals and I found everyone that I dealt with to be extremely helpful. Susan and James were very patient with explaining the process and taking the time to understand what our goals were. The transaction went exactly as they had described. My husband and I are very happy with our purchase and the Birch Gold Group.

Birch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.

First Time buyer I have always been a little Leary of investing So I thought physical gold. I've heard of Birch Gold from people who I follow who probably would not lead me down a bad path I looked into BBB and found very credible. The people very helpful and after telling them I didn't really understand. They sent me videos and other educational information. Made me feel l made a good decision. Would definitely recommend feel they went out of way to answer my concerns.

Appreciate the fact that there was no… Appreciate the fact that there was no sales pitch, just information. Stuart was extremely helpful and answered all of our questions thoroughly. Response and follow up times were always quick. Great service!