The overall buying experience was seemless The overall buying experience was pleasant. I enjoyed how responsive the representatives at Birch Gold Group were. The representative communicated expectations and gracefully guided me through the process. I was able to seamlessly make my purchase. Afterwards Birch Gold Group followed up to ensure I was fully satisfied with my purchase.

Chris and Brock were great to work… Chris and Brock were great to work with. They explained everything to us and made sure we were comfortable with our decision. No pressure just lots of information. If we did not understand they would take the time to explain until we understood completely. Will definitely use them again

They Keep Calling Me They Keep Calling me saying i requested info. Never heard of them before. Called from a local number but the web site says there from Iowa.

Birch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.

recently did business with Birch Gold… recently did business with Birch Gold Group. The value of my investment was reduced by 40%, $50k is now less than $30k. I'm retired RN BSN living on SS. I was forced out of nursing because I refused a vaccination. My projected pension is now a 1/3 of what it was projected to be at 65. This pension barely pays for my health insurance. I had to live off savings for two years until I could get SS. I trusted them with 2/3 of my nest egg. I was steered toward the most risky speculative coin they have, 2023 Austrailian Florin. Sold to me at the equivalent of $3900 dollars per ounce. meanwhile they had other options that would have been more suited for my needs, at $2400 per ounce. Then I'm told that if I liquidate any or all of my investment it will only be at melt value. I may need a bit of this money in the near future. I will lose my shorts on these coins. Other coins would suit my needs better. These people don't take any time to get to know their client and what their needs my be. At least as a nurse my job revolved around advocating for my patients needs. The only needs Birch Gold is interested in is profits and maximum commissions. These people would let patients die if it benefitted their bottom line. I Doubt I will ever break even. I will never recommend Birch gold to anyone.