Extremely knowledgeable I recently selected Birch Gold. I did this because of their excellent professionalism, quick responsiveness and guidance when selecting products. There was no pressure in the process, just helpful guidance and education. Their teams were very coordinated. I highly recommend Birch Gold for new and experienced purchasers. Stuart, Sheldon and Evie were great in the process! Kay

Birch Gold / Goldstar Trust - NO support After They Take Your Money All Birch did was a broker the rollover and set me up with Goldstar Trust who has horrible reviews and service. I never got the legal docs sent to me as required by law to sign for. I got my first account statement 3 weeks after purchase and was down 35% on my investment. Despite rising gold prices, my account is hemorrhaging money. Good luck getting a human on the phone. Worst mistake ever.

They earned my trust and were not salesmen. The Birch team was very professional. They answered all of my quesions and shared a lot of valuable information. The education they provided made it so easy to understand. Their expertise was impressive, yet it still felt personal.

recently did business with Birch Gold… recently did business with Birch Gold Group. The value of my investment was reduced by 40%, $50k is now less than $30k. I'm retired RN BSN living on SS. I was forced out of nursing because I refused a vaccination. My projected pension is now a 1/3 of what it was projected to be at 65. This pension barely pays for my health insurance. I had to live off savings for two years until I could get SS. I trusted them with 2/3 of my nest egg. I was steered toward the most risky speculative coin they have, 2023 Austrailian Florin. Sold to me at the equivalent of $3900 dollars per ounce. meanwhile they had other options that would have been more suited for my needs, at $2400 per ounce. Then I'm told that if I liquidate any or all of my investment it will only be at melt value. I may need a bit of this money in the near future. I will lose my shorts on these coins. Other coins would suit my needs better. These people don't take any time to get to know their client and what their needs my be. At least as a nurse my job revolved around advocating for my patients needs. The only needs Birch Gold is interested in is profits and maximum commissions. These people would let patients die if it benefitted their bottom line. I Doubt I will ever break even. I will never recommend Birch gold to anyone.

This was our first experience This was our first experience purchasing precious metals and I found everyone that I dealt with to be extremely helpful. Susan and James were very patient with explaining the process and taking the time to understand what our goals were. The transaction went exactly as they had described. My husband and I are very happy with our purchase and the Birch Gold Group.