Better Lending

152 W. Center Ct., 60195, Schaumburg, United States
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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Better Lending

We are a full-service mortgage lender with an easy and transparent process, with lower rates. We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.

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Luis R Juarez
GB

Thank you Adam We had the best experience with Adam McCormick he went beyond our expectations to make sure that we closed the deal. He truly cared about our needs and was very transparent and offered us guidance on choosing the best option for our situation. He was patient with me made us feel like we were family enjoyed working with him!! Thank you Adam

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Terrance Quinn
GB

Better Lending is a joke (beware) Well what can I say. These days people do anything for click and views. Better Lending is a horrible mis leading company. The so call owner of this company, Angelo Christian and his so called mortgage support specialist Andrea Fowler, gotta be the worse people I've encountered when it comes to doing professional business. Here are my quick facts on my experience dealing with them. 1) Andrea denied me my approval at first, because I didn't have the funds in my account. I explained to her the proper steps I was gonna do to get all funds dealing with this mortgage. She explained to me however I get it, it must sit in my account for 30days and they must know where it comes from. I had no issue with that but I didn't wanna wait 30 days. 2) I told the so call boss Angelo what my issue was, he said no problem just do a 45 day contract. We both relayed the message to Andrea to get the ball rolling. She agreed and gave me the approval letter. 3) I gave them everything they ask for paperwork wise. Not to mention my credit scores was perfect. I have long credit history with no negative impacts. I make well over the money for the home I was trying to purchase, but anyway fast Forward. I ask Andrea a round about how much money I needed in total to get the home. My down payment and closing cost with the insurance, she told me 52k. So I just rounded it out to 55k. to make sure, not to mention this lady says she have 20 plus years in this field. 3 weeks in here they coming with, I need reserve money. Which is 24k. Never not one time did they mention this at the beginning. My question is why. I was able to get the 24k gift. Now it's the last week B4 closing, we getting the insurances stuff together. No one on there end said nothing my flood insurance from the seller wasn't emailed on time. So I missed original closing date 4/9/24. So at this point, the only thing was holding me up was flood insurance. My closing date got pushed to the 12th. 3 days later. Here come the next lie from the so called boss Angelo on the day B4 the second closing. He calls and tell me I can't use 29k of my money because the 30 day period wasn't up. Which it was clearly up. That's why he agreed to give me a 45 day contract. Andrea gave me the approval letter. Then this dude come back and say I suppose to wait 30days then start the contract. So why would you give me a 45 day contract. This company has all kinds of excuses. Like I was at fault. But they said I missed closing on the 9th for the flood insurance didn't go through on time. Then these people adding there fee's which was up to additional 12 to 15k. So instead of me thinking max 55k it was 68k to close. Now let's back track I needed all money to be in my account for 30 days to get the approval. They already knew what I had and it wasn't 68k. So why did these people give me a approval from the start. The lady Andrea personally told me she quit after my situation but she kept emailing me from there business email. Lie after lie. This company is a disgrace for mortgage lending in my opinion. Angelo wants to do mis leading videos on YouTube for clicks. My 800+ credit scores, I felt like I didn't have no credit and was looking for a handout. Which definitely wasn't the case. You guys be careful out here with these online lenders. This company didn't deserve this 1 star but trust pilot wouldn't let me.

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Parid R
GB

Fair and Efficient I have had the opportunity to do a few transactions with Better Lending. The entire team from Larry, Redi and Varun are very helpful and responsive. What I appreciate the most is the fact that the team is always fair and there are no surprises. They deliver on their commitment and always try to do whats best for the client. Better Lending will always be the first place i go for any of my mortgage needs.

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Raymonia Glover
GB

Home Refinance Process - very easy and worry-free From the very beginning of the process until the last day, Dawson Moreau did an excellent job of communicating with us. He contacted us on a regular basis - - each week - - to keep us updated on the status of our home loan. He immediately notified us when additional documents were needed and let us know each time he received the requested documents. We were cautious about refinancing our home because we thought the entire process would be a nightmare, but Dawson made everything very simple and worry-free. It was a pleasure doing business with you. Thank you!

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Stel
GB

Better Lending rates great, but Rep sold us! Wow, I've done a lot of refi's over the years but thanks to Carter Thomas, none have ever been so seamless! We had received multiple offers in the mail to refi and after countless phone calls and exchanges of information, we settled on Better Lending. Their rates and closing costs were very competitive, but what sold us was Carter. I asked a thousand questions and made him go over the particulars of their offer multiple times to ensure there wasn't some hidden or unexplained cost. Because he was so kind, patient, and knowledgeable, we decided to go with Better Lending, even though our own well-known bank offered to match Better Lending's offer. He cared about earning our business more than our current lender appeared to care about keeping it. Thanks, Carter, for making this experience the best refi we've done to date!

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