Excellent Service!!! This was a great experience my loan officer, Adam McCormick was amazing!!! He walked me through the entire process and explained every step. He always responded to my calls and emails no matter the time. Answers to all my questions were met in a timely manner. I would recommend Better Lending for your mortgage needs anytime. I got a decent rate and am completely satisfied.

Adam McCormick is an outstanding… Adam McCormick is an outstanding individual. He was very helpful in every way,made the process simple and painless. Got the job done were two other lenders could not. I would recommend this person to everyone. Myself and my mother want to Thank him and everyone else that was involved.

Thank you Adam We had the best experience with Adam McCormick he went beyond our expectations to make sure that we closed the deal. He truly cared about our needs and was very transparent and offered us guidance on choosing the best option for our situation. He was patient with me made us feel like we were family enjoyed working with him!! Thank you Adam

Better Lending rates great, but Rep sold us! Wow, I've done a lot of refi's over the years but thanks to Carter Thomas, none have ever been so seamless! We had received multiple offers in the mail to refi and after countless phone calls and exchanges of information, we settled on Better Lending. Their rates and closing costs were very competitive, but what sold us was Carter. I asked a thousand questions and made him go over the particulars of their offer multiple times to ensure there wasn't some hidden or unexplained cost. Because he was so kind, patient, and knowledgeable, we decided to go with Better Lending, even though our own well-known bank offered to match Better Lending's offer. He cared about earning our business more than our current lender appeared to care about keeping it. Thanks, Carter, for making this experience the best refi we've done to date!

The first agent that took my call… The first agent that took my call started the lending process and then just disappeared. I thought I had used a fraudulent company! I called the customer service number and got Lindsay. She took our file over and started to get everything back on track. The only reason I didn’t give 5 stars was because the process took too long and right when I thought we were going to sign, there was a change and we were told we were going to have to do a first and second on our house. Lindsay saved the day again and she was able to get our refinance back to the original agreement. Lindsay was always available and although things got rocky at the end, she stayed in touch and followed through on her commitments.